Southend Road Surgery located in Stanford Le Hope, has an opportunity for a secretary/administrator to join our busy practice support team and assist in the smooth delivery of excellent patient care. This role is offered on a full or part-time basis with flexibility for hours/days.
The main responsibilities of the role include:
* Undertaking a variety of administrative duties including the provision of secretarial and clerical support to clinical staff and other members of the practice team.
* Data entry and read coding of relevant patient information and medical data into the clinical system.
* Scanning patient information into computerised records, including medical documents, hospital records and letters, as necessary.
* Dealing with referrals to secondary care.
* Processing practice post and emails.
* Covering reception, as and when required.
* Handling enquiries efficiently.
We can offer training in-house and via e-learning.
About the Candidate
We would welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of customer service. Applicants should have the following skills and experience:
* An experienced administrator, with excellent IT, time management and organisational skills.
* Ability to communicate effectively, working in a confidential and discreet manner.
* Ability to multi-task, work efficiently and maintain a high level of attention to detail, when under pressure.
* Ability to work as part of a multi-disciplinary team, as well as independently.
* Primary care experience is desirable but not essential.
Some flexibility is required as you will sometimes need to work additional or alternative hours to cover for colleagues. All applicants should ensure that they live within reasonable commuting distance.
About Us
Southend Road Surgery is a small practice with a friendly and dedicated team providing excellent health care to our patients.
We are part of a larger group, the Primary Care Network, giving us the flexibility to offer a wide range of services to our patients, as well as working together with our primary care partners. We are located in a purpose-built building, with all the facilities for staff and patients.
Our last Care Quality Commission inspection gave us a "good" rating.
We offer:
* NHS Pension Scheme
o The NHS Pension Scheme is a defined benefits scheme
o Life insurance
o Family benefits including an adult dependents pension and children's pension
o Ill health benefits
o 20% employer contribution
* Health service discounts
* Annual leave: minimum 28 days FTE
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.