We have an opportunity for an experienced credit controller to join our team on a fixed term basis to cover our Christmas Period. We are looking for someone who is motivated and can build excellent rapport with stakeholders of the Company. The primary function of this role will be collecting debts and ensuring customers are within their payment terms.
What you'll do:
* Contacting customers on a daily basis to collect outstanding debt
* Develop relationships with customers and solving queries concerning their accounts
* Processing/allocating payments within our in-house accounting software
* Looking at customer quotes/credit limits, identifying those who pose a financial risk
* Updating the Sales CRM
* Daily banking duties
* Processing & distribution of monthly statements and invoices
* Liaising with external legal team to resolve overdue customer accounts
* Regular use of credit checking software to assist opening new accounts and review credit limits
* Managing customer services issues and liaising with relevant department to resolve these.
Your skills and experience
* Minimum 1+ year experience in a similar role
* Confident talking on the phone
* Proficient in Microsoft packages i.e. Excel, Word and Outlook
* Experience in Sage50 Accounts or similar
* Comfortable learning the operation of new systems
* Attention to detail.
* Analytical skills (moderate)
* Problem solving
* Excellent Communication skills
Working pattern: Monday to Thursday 08.30 a.m -5.00 p.m, and 08.30 a.m- 4.30 p.m Friday.
Job Types: Full-time, Fixed term contract
Contract length: 3 months
Pay: £26,000.00-£28,000.00 per year
Benefits:
* Company pension
Work Location: In person