JOB OVERVIEW : The main duty of a Claims Officer is to handle German claims. Claims Officer will focus on properly assessing and paying claims as per policy terms and conditions. RESPONSIBILITIES : Responsibilities will include, but are not limited to, the following: · Checking insurance cover, including preview and premium checks · The examination of the entitlement to benefits in accordance with the insurance conditions · Assessment of medical conditions and diagnoses · The regulation and payment of benefits to our customers · Written correspondence with our customers in German and English language · The examination and assessment of recourse claims REQUIRMENTS : To be successful in this position you will need to have the following skills/ experience: · High Fluency in German language · Fluent English. · Medical background (Physician, Pharmacist, Dentist…etc.) is a must · Results driven and solution oriented, ability to prioritize workload and manage time effectively · High attention to detail and accuracy, with focus on high quality outputs · Strong communication (verbal & written) and interpersonal skills, including the ability to interact professionally with a diverse group of stakeholders at a senior level · Demonstrates strong quantitative and analytical skills and aptitude · Strong computer skills are essential (high level skill with Microsoft Office products to include: PowerPoint/Excel/Word, as well as Outlook) · Works effectively on own initiative · Maintains a positive attitude in the face of adversity and competing priorities, ability to work well under pressure