FULL TIME Just Better Care is a leading provider of in-home lifestyle and social support services in Australia for older adults, people with disabilities, and others seeking personalised care and support to live independently in their own homes and stay connected to their local community. We’re seeking a detail‑oriented and proactive Support Services Officer to join our Service Delivery team. In this role, you’ll provide essential administrative, scheduling, coordination and operational support that enables frontline staff to provide consistent, person centred services to individuals in the attainment of their goals. What you'll do: Maintain accurate client records Assist with scheduling, shift changes and service bookings Respond to client and worker enquiries Prepare documents, service agreements and reports Contribute to smooth day to day service operations What you'll bring: Strong administration and organisational skills Excellent communication and customer service Ability to follow procedures, policies and processes and maintain accuracy Confidence using client management or rostering systems Experience in community services, disability or aged care (desirable) What you will need: NDIS Worker Screening Clearance Working With Children Check First Aid and CPR Drivers Licence If you are passionate about supporting high quality service and enjoy working in a fast paced, people focused environment, we'd love to hear from you. https://applynow.net.au/jobs/JBC202508553 Applications must address the key selection criteria which is detailed in the Position Description Applications close Sunday 10th May 2026 Further information about this role is outlined in the Position Description. Please contact Just Better Care Western Victoria on 03 5381 1432 or email hr.wv@justbettercare.com to request a copy, or Click on Position Description below to view the position description Position Description Just Better Care reserve the right to interview and appoint prior to application closing date. Applications closing date may be extended beyond advertised closing date.