Responsibilities
* Provide dedicated secretarial support to one or more consultants, including diary management, clinic preparation, and transcription of clinical correspondence.
* Type letters, reports, and medical documentation from audio dictation or handwritten notes with a high level of accuracy.
* Prepare and distribute clinic letters and follow-up documentation promptly to GPs, patients, and referrers.
* Liaise with patients to confirm appointments, investigations, admissions, and follow-up arrangements.
* Act as a point of contact for patient queries, delivering a professional and compassionate service at all times.
* Support the booking of tests, procedures, or consultations, ensuring all pre-appointment requirements are met.
* Proven experience in a medical secretarial or administrative role within a healthcare setting.
* Excellent typing and transcription skills, including experience with audio dictation.
* Strong knowledge of medical terminology and clinical correspondence formatting.
* Excellent communication and interpersonal skills, with a professional and patient-centred approach.
* High level of accuracy and attention to detail.
* Proficient in Microsoft Office and healthcare systems (e.g., PAS, EPR, Dictation software).
* Ability to manage competing priorities in a busy clinical environment.
Salary and benefits
Salary: Up to £13.00 per hour (depending on level of experience, training and qualification) in Coventry. Part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals and clinics, performing more complex surgery than any other private healthcare provider in the country.
We have an opportunity for a Medical Secretary to join their team in the Medical Secretary department. This is a bank role working on an "as and when required" basis; you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.
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