Lutterworth based 5 days in the office
Permanent
Monday to Friday 35hrs (9.00 - 17.00)
£35,000 - £40,000 pa (depending on experience)
Our client, a well-established commercial insurance provider based in Lutterworth, is seeking an Insurance Account Executive to join their busy renewals team.
The key responsibilities of an Insurance Account Executive (Renewals):
Conduct fact-finding calls to identify clients requirements and provide quotations in line with Treating Customers Fairly (TCF) principles.
Contact clients to renew policies and prepare all renewal documentation in accordance with company guidelines. Communicate quotations, advising on price and cover to meet the applicants needs.
Achieve income and conversion targets by maximising use of team resources.
Accurately document all customer interactions and maintain data integrity within Acturis .
Balance company policy with customer benefit in all decision-making processes.
The minimum requirements for the Insurance Account Executive role (Renewals):
1 2 years commercial insurance experience
Previous experience in telephone-based insurance renewals or account management
Demonstrable commitment to customer satisfaction and professional integrity.
Ability to handle challenging customers and complaints with patience and professionalism.
Proven team-player with a strong work ethic and willingness to work occasional overtime.
Highly organised, detail-oriented and able to multitask in a fast-paced environment.
The ideal candidate for the Insurance Account Executive (Renewals) role:
Proficiency in using Acturis or similar automated information systems
Track record of meeting or exceeding financial targets and KPIs
Proactive approach to process improvement and personal development
Demonstrates a clear understanding of wider insurance policies.
Insurance Account Executive benefits:
Comprehensive training and development programme
Company contributory pension scheme
Discretionary bonus scheme
25 days annual leave plus increase after years of service
Medical Insurance
Free on-site parking
The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner as we want to be treated.
Interested?
Please apply below
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