Prerequisites IT Systems and Infrastructure experience & knowledge (1-2 years) A self-motivated individual with excellent problem-solving skills A trustworthy team player with good communication skills Working within a small systems team supporting the business across 2 sites supporting all departments and users, you will report to the head of department and provide support for systems and infrastructure. You will be responsible for/supporting effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This role requires the individual to participate in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures are in line with the organisations requirements and strategic direction. The scope of the role includes responsibility for internal infrastructure hardware and software as well as operational infrastructure including online systems, extending to cloud-based services where appropriate. Where required there will need to be involvement in new project work, where a hardware or software solution is needed to deliver the project, this may include suggestions for solution delivery both in terms of hardware/software and appropriate proof of concept work and testing. The role requires the creation and maintenance of suitable documentation including network infrastructure and operating processes and procedures. The Junior SA will produce regular reports (monthly) showing the health of the network and usage patterns identifying any issues or trends that need attention. In line with good security principles, the Junior SA will consider the Confidentiality, Integrity and Availability of all systems and wherever new requirements or changes are being requested/evaluated. The role requires the provisioning and maintenance of the Disaster Recovery (DR) solution for the business with regards to computer infrastructure, hardware, and software. Technologies Windows Server – 2019,2022, Hyper V Manager, Failover Cluster Manager Microsoft Azure / Office 365 / Intune / MS Teams, Backup & Replication (Veeam) SQL Server, Vulnerability scanning (Nessus) Essential Skills Firewall management (Sophos advantageous), Network Configuration, Routers, Internet, VPN's, WiFi, Ethernet / Fibre, VLAN’s IP Subnetting and segregation, Office 365 Configuration and administration SMTP and email technologies (DKIM / SPF / DMARC), Switch Management WSUS Management, Active Directory Administration, Experienced with Virtualization (HyperV advantageous) Windows Server Domain Controller Knowledge, Experienced with Group Policy Good knowledge of Linux, Endpoint Security, Experienced with DFS Essential Character Attributes * To be a self-motivated honest individual * An effective communicator & listener * Ability to collaborate and adapt successfully * Self-confident, demonstrating a proactive attitude & approach Desirable for the Role * A degree level education and/or Microsoft or other relevant certificates * Azure & Office 365 certificates * ISO 27001 Knowledge / Awareness * Experienced with SIEM * API usage * Scripting – PowerShell, Python etc. * Microsoft Volume Licensing * SFTP Systems * SharePoint PHD can offer flexible working hours, WFH, Hybrid working option, to be discussed upon application. Supports The Bike to work scheme A Good Company Pension Up to 30 days holiday with length of service, plus bank holidays extra days for attentance and birthday. On site parking