Social network you want to login/join with:
Established in 2017, Greenview is a provider of mechanical and electrical installation, heating installation and servicing, property maintenance, and sustainable energy solutions, including domestic energy efficiency services. With around 130 employees, the company generated revenues of approximately EUR 36m in 2023. Greenview Group aims for significant organic and inorganic growth, targeting a revenue of EUR 100m. The company operates from offices in Belfast, Northern Ireland, and London, UK, serving a diverse customer base, including government-backed, blue-chip clients, and major private contractors.
Role Overview: Project Coordinator
The Project Coordinator is a vital team member responsible for multitasking and prioritizing workload in a busy environment. Based in our Mallusk office, this role supports HVAC Capital Works projects across Northern Ireland.
Key Responsibilities:
1. Coordinate site construction projects to ensure effective and timely completion.
2. Manage scheduling of engineer diaries for optimal project coverage.
3. Handle incoming calls efficiently and professionally.
4. Support clients via telephone and email.
5. Log and assign response maintenance calls promptly.
6. Process operatives' paperwork and close calls for payment.
7. Respond within agreed timeframes to meet service levels and contract terms.
8. Achieve targeted KPIs related to contract requirements.
9. Support cross-training within the team for comprehensive contract coverage.
10. Perform routine administrative tasks.
11. Communicate with key stakeholders and clients effectively.
12. Escalate issues early to line managers or clients.
13. Assist with applications and certificates from authorities/clients.
14. Adhere to policies, procedures, and safety standards.
15. Schedule daily runs for multiple operatives and organize materials, liaising with suppliers and subcontractors.
16. Calculate engineer performance and bonuses.
Person Specification:
* Minimum 1 year of office experience.
* At least 5 GCSEs including English and Maths.
* Proficient in Microsoft Office.
* Proactive, independent, and well-organized.
* Strong customer focus and professionalism.
* Excellent communication skills.
* Team player with good relationship-building skills.
* Flexible, adaptable, and positive attitude.
* Trustworthy and approachable.
* Leadership qualities and a 'can-do' attitude.
Additional Information:
Greenview Gas is an equal opportunities employer. We offer competitive salaries and opportunities for skill development in a secure environment. Skills required include administration and office experience.
#J-18808-Ljbffr