Pay: £32,000.00 to £36,000.00 plus overtime per year
Please make sure you read the following details carefully before making any applications.
Job Summary
This is an exciting opportunity to join a global market leader in the manufacture of professional coffee machines as a Field Service Engineer. With fantastic training and career opportunities.
Covering BANBURY and BIRMINGHAM (Along the M40 areas).
Due to ongoing expansion and growth plans they are looking to expand their Field Service Engineering team within and around the BANBURY and BIRMINGHAM areas.
Responsibilities
* Install and set up coffee equipment on customers' premises, making the appropriate electrical, water and drain connections in a professional manner and in compliance with any relevant legislation and company procedures.
* Conduct the demonstration of the equipment at staff training sessions, covering safe use of the machine, preparation of beverages and cleaning procedures.
* Attend customers' sites to carry out routine servicing on equipment in line with established company procedures.
* Attend customers' sites to carry out mechanical and/or electrical repairs to faulty or failed equipment. When permanent repairs are not possible due to fault or non‑availability of correct spares, report the situation and seek guidance. Whenever possible, endeavour to repair failed equipment to ensure continued trading for the customer.
* Assist customers' Insurance Company surveyors in carrying out Pressure Boiler Inspections in line with Pressure Systems Regulations (PSSR 2000).
* Assist in the development of modifications and the fitting of upgraded components to standard equipment as may be required from time to time.
* Accurately administer all installation, service, and repair activities through company systems, to reflect work completed and components used, enabling the work to be processed as initially instructed by the client.
* Identify and record calls attended that will be chargeable to the customer, obtaining a signature and verification of the work that has been conducted to ensure no misunderstanding with the customer at a later stage.
* Ensure that the spare parts allocated are maintained and replenished per established company system, and due care is taken of company tools, test and installation equipment. Ensure that company procedures, relevant method statements and risk assessments are always adhered to.
* Ensure the company vehicle provided is kept clean and tidy and is serviced at appropriate intervals.
* Attend training when required. Be fully aware of and adhere to Health and Safety, Fire and Security procedures.
Qualifications
* Proven experience as a Field Service Engineer or a similar role is advantageous.
* Must have previous electrical and mechanical experience, with a minimum of 2 years.
* Candidates must be able to demonstrate strong electrical and mechanical skills.
* Ability to show initiative and adapt to frequently changing requirements.
* Excellent attention to detail.
* Ability to follow company procedures, client specifications accurately and safely.
* Ability to work to deadlines and manage time effectively.
* Willingness to learn and attend training.
Benefits
* Excellent salary and career progression – investing in training and development to help employees reach their full potential.
* Door‑to‑door pay.
* 30 days paid holiday per annum.
* Company pension.
* Work from home.
* Overtime payments for weekday and weekend work.
* Working 1 in 4 weekends.
* Full product training.
* Company van (available for private use).
* Specialist tools and full company uniform.
Work Authorisation
United Kingdom (required)
Work Location
In person
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