Role
You’ll work closely with the Website Merchandiser and play a hands‑on role in keeping the TentBox website running smoothly day‑to‑day. From updating content and supporting product launches to helping optimise performance, you’ll be right in the detail ensuring everything is accurate, on‑brand, and working as it should.
What you’ll do
* Support the day‑to‑day running of the TentBox Shopify store, working closely with the Website Merchandiser
* Upload and update product pages, landing pages, and site content, keeping everything accurate, on‑brand, and up to date
* Help run A/B tests and experiments, setting them up and monitoring performance
* Build and refresh seasonal and campaign content alongside the marketing and creative teams
* Keep an eye on site performance and user behaviour (GA4, Clarity), flagging anything that doesn’t look right or could be improved
* Regularly check the site for issues, broken links, outdated content, pricing errors and fix them quickly
* Support product and campaign launches by getting everything live on time and looking right
* Help organise site navigation, collections, and product categories so everything is easy to find and makes sense
What success looks like
* The website is consistently accurate, up to date, and on‑brand
* Product launches and campaigns go live on time and without errors
* Content issues are proactively identified and resolved quickly
* Content is well merchandised, supporting conversion and engagement
* You spot opportunities to improve the site and actively contribute ideas
* The Website Merchandiser can rely on you to keep everything running smoothly
What we’re looking for
* Passionate about eCommerce and digital, with a strong interest in how online stores perform
* Organised, detail‑focused, and comfortable managing multiple tasks
* Proactive and hands‑on, happy working in the detail day‑to‑day
* Good communication skills and able to work cross‑functionally
* Keen to learn and develop within a fast‑moving DTC environment
* Some understanding of customer journeys and online user behaviour
* Strong attention to detail when managing product and site content
* Experience using Shopify (product setup, content updates, basic admin)
* Basic understanding of eCommerce merchandising and CRO principles
* Ideally familiarity with Google Analytics (GA4) or similar analytics tools
* Exposure to tools like Clarity / heat‑mapping tools (nice to have)
* Comfortable using spreadsheets (Excel / Google Sheets)
What we offer
* Hybrid working options
* 25 days annual leave + bank holidays / pro‑rata
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