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Digital transformation manager

Loughborough
Action Deafness
Transformation manager
Posted: 9 October
Offer description

HOURS: Full Time Fixed term contract for 12 months

LOCATION: Home based with regular travel to the AD catchment areas across the UK & the Head Office in Loughborough

Join us as a Digital Specialist to lead transformative, digital change.

We are seeking a technically skilled and strategically minded professional to lead digital transformation initiatives. You will play a critical role in modernising legacy systems and embedding secure, sustainable, user-focused technologies.

Please see the Job Description for further information.


What we offer

* A detailed induction to the company & the role.
* Skilled & supportive team working.
* Ongoing training, support & career development to support you in achieving your ambitions.
* 23 days holiday per annum, increasing to 28 days after 5 years’ service.
* A DBS Enhanced check, where applicable.
* Sick Pay.
* A Company Pension Scheme.
* An Employee Assistance Programme with access to a wellbeing platform & retail discounts.


Key responsibilities

* Lead the transformation of outdated IT systems to secure, scalable platforms.
* Identify opportunities for automation, system integration, and technology modernisation.
* Analyse existing business processes and recommend improvements through digital tools and platforms. Collaborate with IT, operations, finance, marketing, and other departments to ensure smooth digital integration.
* Evaluate and select digital solutions, including CRM, ERP, cloud platforms, AI, and data analytics tools.
* Manage vendor relationships and third-party solution providers.
* Oversee change management, communication, and training plans to support digital adoption across the organisation.
* Monitor digital transformation KPIs, prepare reports, and present progress to executive leadership.
* Stay current on digital trends, innovations, and best practices to maintain a competitive edge.
* Guide technical design and vendor selection for major digital projects.
* Manage cyber security risk and system resilience.
* Ensure delivery partners meet technical standards and user needs.
* Shape and support digital investment planning and business cases.
* Engage with internal stakeholders.
* Manage the budget, targets / outcomes and expenditure related to the project.
* Ensure all decisions / activities comply with legal and regulatory requirements.
* Managing any contracts, licenses and agreements in relation to the project.
* Measuring the success and impact of the project.
* Reporting outcomes to ELT and stakeholders.

Please see the Job Description for further information regarding skills, knowledge, qualifications and experience.


Seniority level

* Mid-Senior level


Employment type

* Full-time


Job function

* Business Development and Sales


Industries

* Civic and Social Organizations
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