Training & People Officer
Location: Leeds (Hybrid, minimum 3 days in office)
Salary: £27,000 - £32,000 per year, depending on experience
Job Type: Full-time, permanent (approx. 60/40 split between training and HR administration)
A major player in the financial services industry, specialising in payment processing solutions for a diverse range of Companies across multiple sectors.
The Role:
We are looking for a motivated and detail-oriented HR & Training Officer to join our Leeds office. This hybrid role combines HR administration with in-house training, giving you the opportunity to deliver training programs under the guidance of the Training Manager and support HR processes for the HR Manager.
Key Responsibilities:
Training & Development
* Plan, organise, and independently deliver engaging induction and refresher training sessions for new and existing employees.
* Develop, update, and maintain training materials, ensuring content is accurate, consistent, and aligned with business goals.
* Collaborate with managers, subject matter experts, and external providers to deliver specialist sessions and gather feedback.
* Track participation, monitor effectiveness, and follow up with employees and line managers to identify improvements.
* Support training logistics, including scheduling, attendance tracking, and reporting, while contributing to continuous improvement initiatives to enhance employee development and engagement.
HR Administration
* Conduct DBS and reference checks for new hires.
* Manage onboarding and offboarding processes, including inductions and HR system setup.
* Maintain accurate and confidential employee records in line with GDPR.
* Track staff absences, annual leave, and sickness records.
* Prepare HR documents, letters, and reports.
* Act as the first point of contact for HR platform queries.
About You:
You enjoy working in a dynamic environment, confidently switching between delivering engaging training sessions and handling HR administration. You take a proactive approach to supporting colleagues and solving problems, are highly organised, detail-oriented, and enjoy helping employees develop and succeed.
You’ll have:
* Confidence to run training sessions independently(face-to-face and virtually) and support employee development.
* Strong administrative and organisational skills with keen attention to detail.
* Excellent written and verbal communication skills.
* Professional approach to handling confidential information.
* Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
* Ability to multitask, prioritise, and manage deadlines.
* Willingness to learn and develop HR and training knowledge.
Nice to have:
* Familiarity with HR software or databases.
* Basic understanding of payment processing or financial services.
Why join us?
* Full training and mentorship from HR and Training teams.
* Career progression opportunities in a growing, dynamic business.
* Friendly, collaborative working environment.
* Hybrid working flexibility (minimum of 3 days in the Leeds office)
* 22 days annual leave, increasing by 1 day per calendar year of service, up to 25 days
* Your birthday off
* Workplace pension