Job Description
Billing ManagerLocation: LutonSalary: Up to £45,000Team Size: 10 (including 2 Team Leaders)Hours: 9am-5pm, Monday to FridayHybrid Working: 1 WFH day per week after 6-month probation
Are you a confident leader with a sharp eye for detail and a drive to streamline and improve processes? As Billing Operations Lead, you'll take charge of a vital operational function within a nationally respected organisation, leading a skilled team, championing billing accuracy, and shaping best practices across the board.
What You'll Be Doing:
* Leading and motivating a team of 10, including two Team Leaders, within the Contract Administration and Billing function
* Managing the full billing lifecycle-ensuring accuracy, timeliness, and alignment with internal standards
* Responding to revenue-related queries, especially during month-end close
* Collaborating with the Head Office Finance team on both day-to-day and strategic needs
* Delivering training to team members and stakeholders on billing and contract admin processes
* Monitoring and reporting on billing performance, including invoice accuracy, credit note usage, and turnaround times
* Driving continuous improvements in billing procedures and internal workflows
You'll be the go-to person for all things billing, making sure everything runs like clockwork while supporting a fast-paced, client-focused environment.
What's In It for You:
* A competitive salary of up to £45,000
* 33 days of annual leave, including bank holidays
* Hybrid working model - enjoy one day a week from home after a 6-month probation
* The opportunity to lead and shape a supportive, high-performing team
* Over 250 exclusive discounts on retail, travel, tech, and more
* Continuous learning and development through tailored training, leadership pathways, and professional growth programs
* A meaningful role within a nationally recognised, fast-growing company where your impact is genuinely valued
Ready to lead a team and make a real difference?Apply now