Sales Operations Specialist (3-6 months Fixed term contract)
Sales Operations Specialist (3-6 months Fixed term contract)
3 days ago Be among the first 25 applicants
You get things done. The Sales Operations Specialist is a critical resource to directly support our sales organisation achieving their objectives, evolving the organisation and maximizing operational efficiencies. The Specialist is a problem solving, forward thinking, engaged listener and action-oriented resource. You take pride in the support of others, align your successes to those teams, and ultimately feel ownership in the effectiveness and overall impact that you have. You thrive on empowering progress, supporting others and getting things done.
Duties and Responsibilities:
·Support the Revenue Operations Business Partner with driving operational efficiency, best practice adoption and project management
·Directly support sellers and sales leadership with the operational cadence of the business
·Perform side by side observations with sellers to help identify efficiency gains and gaps in process.
·Support GTM Initiatives with impactful analytical and operational support, including documenting processes and policies
·Deliver impactful data analysis with a focus on actionable insights that directly align to business objectives
·Function as a problem-solver, acting as the single source for sales leadership to rely on for assistance with solving operational complexities and issues
·Support the simplification or centralisation of administrative tasks currently performed by the sellers to deliver a more efficient experience
·Support change management with documented work instructions and personal support
·Serve as a project manager for critical projects and initiatives, keeping robust documentation, delivering effective and frequent communication and emphasizing results and completion
·Take part and pride in the success of the team, contributing to productivity and efficiency in a meaningful way every day
·Administer the calculation and validation of commissions for the sales organisation, leveraging tools and support from the GTM Data Analytics team and the Revenue Operations Business Partner
Required Qualifications: Minimal qualifications required in order to be considered for entry into the job
·3+ years of Salesforce CRM experience (administrator certification a plus)
·3+ years of experience operating within or directly support a dynamic sales organisation
·Strong financial acumen with strong proficiency in Excel
·General comprehension of commission calculations, compensation plans and compensation philosophies
·General comprehension of traditional sales practices such as CRM utilisation, sales process adherence, KPI tracking and compensation philosophies
·Experience working with sellers and sales managers, marketing and customer success
Education and Experience:
·3+ Years of Sales Operations experience supporting a sales organisation
·Experience supporting and coordinating critical sales processes including Forecasting and Pipeline reviews, Quarterly Business Reviews and Annual Planning activities
·Experience of creating and setting up sales incentives and monitoring the ROI via Salesforce.
·Experience designing, influencing, monitoring and improving sales processes including sales development and prospecting, opportunity and account management and account strategy design
Knowledge, Skills, and Abilities:
·Salesforce CRM proficiency (experience on Hubspot a plus)
·Quality communicator capable of delivering messages across all levels of the organisation and across multiple mediums (presentations, written and oral)
·A project management mindset to facilitate organization and coordination across multiple teams with a focus on action and results
·Ability to leverage available tools and systems (Salesforce, Microsoft Office, Hubspot, Domo, etc.) to effectively coordinate and manage multiple objectives
Preferred Qualifications:
·Salesforce Administrator Certification
Physical Demands:
While performing the essential duties of this job, the employee is regularly required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear.The employee is occasionally required to stand, walk, stoop or kneel and must occasionally lift and/or move up to 25 pounds.
Indoors (A/C); nonsmoking; the majority of this job function is performed in an office setting requiring normal safety precautions. However, there may be job duties that require the employee to spend time in the manufacturing areas exposed to machinery and noise; eye protection occasionally required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.
Occasional travel to our Netherlands office / Telford Office will be required depending on location (2 to 4 times per year maximum, for up to 5 days), a valid Passport will be required. Possible travel to our US headquarters may be required, once per year max.
Hybrid working – Home and Office working, expectation 3 days per week in the office.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Contract
Job function
* Job function
Sales and Business Development
* Industries
Industrial Machinery Manufacturing
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