Exceptional Hospitality Starts with You.
Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work. As an Deputy Head Housekeeper, you oversee daily housekeeping operations and spread the light and warmth of hospitality by delivering memorable experiences.
Responsibilities
* Lead housekeeping operations: Direct all aspects of operations including system management, budgeting, forecasting, inventory control, and policy implementation.
* Ensure high quality standards: Oversee and uphold cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas.
* Collaborate on improvement projects: Partner with Property Operations and other departments on rehabilitation and capital improvement projects to enhance facilities.
* Cultivate a high‑performing team: Drive engagement and retention through performance management, professional development, and recognition programs.
* Uphold regulatory compliance: Ensure adherence to health and safety standards, particularly as related to proper usage of chemicals and cleaning supplies.
Qualifications
* A passion for spreading the light and warmth of hospitality.
* Acting with integrity and always doing the right thing.
* Inspiring others through leadership.
* A belief that teamwork drives the best outcomes.
* A sense of ownership and accountability.
* Focus on the present, bringing urgency and discipline to every moment.
Benefits
* Incredible travel perks – enjoy 110 nights of deeply discounted travel. Room rates as low as $40 USD/night at Hilton hotels through our Go Hilton travel program.
* Own a piece of Hilton – invest in Hilton shares at a 15% discount through our employee stock purchase program (ESPP).
* Paid parental leave for eligible members, including partners and adoptive parents.
* Personalized caregiving support – dedicated caregiving concierge services.
* Crisis concierge – compassionate point of contact for practical support and emotional care.
* Mental health resources – free counseling and support through our Care for All hub and Employee Assistance Program (EAP).
* Benefits availability may vary depending on location and terms and conditions of employment.
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