Admin Assistant – Part Time (16 hrs/week)
Ferndown, Dorset, UK
Posted 4 days ago
£12.50 per hour + company benefits
About Heathland House
Heathland House is a stunning 66-bed luxurious residential and dementia care home situated in Ferndown, Dorset. It is part of a Top 20 Care Home Group and has been awarded “One of the UK’s Best Companies to Work For”.
Main Responsibilities
* Welcome and greet visitors in a professional and courteous manner, ensuring visitors book and identity is checked reasonably.
* Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
* Provide additional administration support to the Home Administrator on a daily basis, predominantly HR related administration tasks.
* Assist with recruitment tasks, sifting CVs, organising interviews and onboarding.
* Organise internal meetings and ensure that any requirements have actioned.
* Coordinate the staff meal process as applicable to the individual home.
* Respond to any emergency situations as requested by the home.
* Maintain general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.
Person Specification
* Excellent customer service skills.
* IT literacy – competent with the use of systems.
* Previous telephone experience and professional telephone manner.
* Knowledge of general administration.
* Good communication skills.
* Neat and well presented.
* Excellent written and verbal English.
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