Job Description:
Assistant Journal Operations Manager
Location:
Oxford, GBR
Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns.
About the Role:
The Publishing Operations team is responsible for the implementation of operational change and support across Wiley's portfolio of journals. This team performs operational tasks at scale such as process and workflow change updates, editorial data management, operational change tracking, transition implementation and tracking and other supporting activities. Within the team, the Assistant Journal Operations Manager assists with the title and portfolio-level operational tasks for large projects and strategic implementations largely through maintaining a tracking and reporting pipeline. This person will work independently and should have a good understanding of the workflows and processes that are best practice in the Research Publishing business.
The Assistant Journal Operations Manager role is critical in the operational management of the Research business. The Assistant Journal Operations Manager will work well across regional and team boundaries and should be an excellent coordinator of cross-functional activities. The Assistant Journal Operations Manager reports to a Senior Manager in Publishing Operations who has direct responsibility for decisions on the projects taken on by the Assistant Journal Operations Manager as well as the strategic direction of the team.
How you will make an impact:
* Collect and prepare data: provide standard monthly reporting on the Journal Operational Change Tracker (JOCT) tool as pulled from Salesforce.
* Define and monitor KPIs: expand the monthly reporting template by exploring additional data points available in Salesforce, such as TATs, and track accordingly.
* Explore automation: upskill on automated monitoring tools and dashboards to gather data in real-time.
* Develop and propose improvements: leverage data to uncover insights and translate into tangible recommendations for process enhancements.
* Maintain data systems: enhance and maintain Power Bi dashboard on operational metrics.
* Perform tasks related to the implementation of programs across the Research business at scale that enhance our journal portfolios and reduce time and costs for the business.
* Serve as liaison to teams within Research Publishing for central management of operational systems and workflows.
What we look for:
* Data literate and able to quickly adapt to new systems and platforms – Salesforce experience is a bonus.
* High level knowledge of MS Excel – experience with Power BI is a bonus.
* Motivated to seek out new opportunities and think strategically to identify and address future needs or challenges.
* Good organizational skills.
* Good written and verbal communication skills.
* Thrives independently but is also a team player, someone who is personable and able to form relationships.
About Wiley:
Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities.
With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.
When applying, please attach your resume/CV to be considered.
Salary Range:
24,500 GBP to 33,567 GBP#LI-MS1