Cleaning Manager – Glasgow, Scotland
Full Time, Salary up to £35,000 per annum, based on experience and qualifications.
Job Introduction
We are seeking a dedicated and dynamic Cleaning Manager to lead our cleaning team and drive excellence in service delivery. The role will involve managing consumables, staffing, budgets, and maintaining high service standards across our facilities.
Responsibilities
* Operate in line with company standards, policies, and systems.
* Manage consumables, chemicals, cleaning materials, labour, and costs within budget.
* Maintain site standards per Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
* Obtain purchases from Sodexo‑approved suppliers.
* Comply with platforms such as Eprophit, UBHC, HS, NEO, Kronos, UDC, and conduct routine audits.
* Follow health & safety, hygiene, fire, RASSOW, BCP, COSHH policies and train staff accordingly.
* Manage stock control and complete UBHC audits every four months.
* Provide efficient, friendly customer service; handle requests promptly.
* Supervise staff, provide training, and escalated unresolved issues.
* Develop and meet annual business plans with line manager.
* Assist with on‑site cleaning services as needed.
* Review resource planners and cleaning schedules quarterly.
* Report incidents and irregularities; act where possible.
* Attend meetings and training courses; fulfill other reasonable requests.
People Management
* Administer payroll via Kronos & UDC; maintain personnel records.
* Recruit, train, motivate, and appraise staff; conduct annual PDRs.
* Ensure staff project a positive, professional image.
* Follow HR policies; hold monthly team huddles.
* Manage holiday scheduling for self‑cover.
Client Relations
* Deliver cleaning standards per contract.
* Achieve budget targets; seek improvements.
* Support budget forecasting with Account Manager.
* Maintain strong client relationships; hold monthly reviews.
* Communicate professionally; handle compliments and complaints effectively.
* Identify opportunities for business growth.
Finance
* Support budget production and forecasting.
* Ensure compliance with Sodexo accounting standards; complete required reports timely.
* Control costs within budget; manage expenses, labour, and stock.
* Price services according to contract terms.
* Maintain stock levels, cash flow, and debt targets.
Selling New Business
* Identify and raise new business opportunities with relevant managers.
What We're Looking For
* Proven experience in managing and leading cleaning teams.
* Industry knowledge of external cleaning developments and innovations.
* Strong financial understanding and budgeting skills.
* Experience in implementing and driving company initiatives.
* Skilled in team leadership and management.
* Excellent communication and negotiation abilities.
* Experience working within standards and compliance environments.
* Holds City & Guilds 764 Cleaning Science qualification.
* HND in accommodation studies; NVQ Level 2; IT literate; BICSc Trainer/Assessor.
* IOSH and COSHH certified.
Benefits
* Opportunities for professional development.
* Employee benefits package including 28 Days Holiday rising to 33 Days with Service.
* Unlimited access to a well‑being platform.
* Employee Assistance Programme, 24hr virtual GP Service, Sodexo Discounts Scheme.
* Pension Plan membership.
* Learning and development tools, bike‑to‑work scheme.
* Enhanced benefits and leave policies across Sodexo UK and Ireland.
About Sodexo
We deliver on‑site food, FM, benefits and rewards, and personal & home services in 55 countries. We are an inclusive, diverse employer and a Disability Confident Leader.
Ready to Apply
Save time and apply fully online. The advertised role remains open and we welcome applications from diverse candidates.
Attached Documents
* HR-5933_Benefits UK Brochure V9.pdf
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