Job Summary
The job holder will lead the management and assessment of selected low to medium risk prisoners and prepare, implement, review and evaluate their sentence plans with them. The job holder will build effective, appropriate and supportive relationships with prisoners, with the aim of reducing reoffending. The job holder will act in a supportive role only to probation officers in the case management of high risk prisoners. The job holder will have undergone selection and additional training to carry out this specialist delivery job as a Prison Offender Manager to prisoners. All staff have a responsibility to safeguard and promote the welfare of children. The post holder must undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation. This is a non‑operational job with no line management responsibilities. This role is rotational and will have regular prisoner‑facing activities/duties.
Key Responsibilities
* Supervise, manage, signpost and advise prisoners decently, safely and securely while carrying out all activities.
* Understand, apply and conform to national and local policies.
* Establish, develop and maintain professional relationships with prisoners and staff.
* Maintain and update systems in line with local agreements.
* Prepare relevant documentation for managers for verification/quality checking purposes.
* Attend and contribute to relevant meetings as required.
* Conduct risk assessments and manage offenders to protect victims of crime and the public by:
o Providing information and advice to other criminal justice agencies and partner organisations.
o Supervising offenders during custodial sentences.
o Contributing to the management of risk.
o Working with other agencies and groups to prevent reoffending and meet the needs of victims and offenders.
* Carry out the full range of offender management tasks with low to medium risk cases.
* Support probation officers in the case management of high risk prisoners when required.
* Be involved in all relevant processes in the prison such as ACCT and violence reduction/anti‑bullying for those within your case load, if applicable.
* Act as the ACCT case manager for individuals when appropriate.
* Interview prisoners within prescribed timescales of their arrival and set and review targets with prisoners. Update case management notes on PNOMIS or relevant IT systems.
* Use the Offender Assessment System (OASys) to identify risks and manage offenders appropriately.
* Obtain further information from outside agencies to complete a comprehensive OASys report.
* Lead the sentence planning meeting to prepare and review appropriate plans.
* Coordinate activities within the sentence plan through liaison with prisoners and other departments and agencies, gathering and exchanging information and investigating conflicting opinions on prisoner progress.
* Encourage and support prisoner participation in education, interventions and workshops as defined within the sentence plan and develop strategies to assist prisoners to overcome reluctance to attend.
* Provide professional advice and assessment, including written reports to criminal justice agencies and partner organisations.
* Liaise with community offender managers regarding Release on Temporary Licence (ROTL) and Home Detention Curfew (HDC). Make recommendations to the Governor on suitability for early release and inform relevant agencies of release dates and addresses for prisoners considered a risk on release.
* Support community offender managers with the delivery of plans to enable recalled prisoners to be re‑released.
* Complete all paperwork for the cases, including lifer and ISP specific paperwork in line with relevant policies, standards and set timescales.
* Highlight any prisoner who gives significant concerns by their behaviour to the Heads of Offender Management or Orderly Officer and attend MAPPA boards and work with all relevant external agencies to protect the public.
* Liaise with the Foreign National Department or UK Border Agency regarding foreign national prisoners, as appropriate.
* Instigate public protection child contact checks and share safeguarding information with authorities.
* Act as the resettlement advisor for prisoners in the specific caseload and forge links between programmes, progress and the prisoner’s ongoing path through their sentence.
* Work collaboratively with colleagues and maintain effective team relationships, particularly with key workers.
* Demonstrate pro‑social modelling skills by consistently reinforcing pro‑social behaviour and attitudes and challenging anti‑social behaviour and attitudes.
* Use computer‑based systems to produce, update and maintain records and documentation within agreed timescales.
Qualifications, Skills and Experience
* Behaviour:
o Making Effective Decisions
o Working Together
o Communicating and Influencing
o Delivering at Pace
o Managing a Quality Service
* Ability:
o Analyse complex information to make assessments and decisions.
o Communicate clearly verbally and in writing with offenders, professionals and at hearings such as Parole Boards.
o Empathise constructively with people from diverse backgrounds.
o Complete all mandatory training required to support the job role.
* Experience:
o Working with a diverse range of people who have experienced social/personal difficulties, using tact and discretion with confidential and sensitive issues.
o Understanding of factors related to offending (e.g., substance misuse, accommodation issues).
o Commitment to the principles of case management.
o Knowledge of risk management/risk assessment pertaining to offenders and the impact on victims of crime.
o Planning and coordinating work.
o Working with groups or individuals to motivate and change behaviour.
o Promoting equality and valuing diversity.
o Knowledge of the criminal justice system.
o Experience with people who have committed offences.
o Women Awareness Staff Training (WASP) if working in a female establishment.
o Juvenile Awareness Staff Programme (JASP) and child protection training if working in a juvenile establishment.
o Relevant legislation and national standards.
o Evidence‑Based Practice and risk/needs assessment tools.
* Preferable: Higher level academic qualification(s).
Benefits
Hybrid working arrangements are available where business need allows. Standard full‑time working hours are 37 hours per week excluding unpaid breaks. HMPPS welcomes part‑time, flexible and job‑sharing working patterns. Most benefits and terms will be discussed and agreed with the successful candidate and are subject to the MoJ’s terms and conditions of service.
EEO Statement
HMPPS is committed to equality and diversity. All candidates are assessed fairly and on merit based on a clear and transparent process. We provide adjustments for disabled candidates and are a Disability Confident employer. We encourage applications from veterans and support redeployment opportunities where possible.
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