Overview
Store Colleague role at Pets at Home. Location: A3, Gallagher Retail Park, Manor Road, Cheltenham, Gloucestershire, GL51 9RR. Employment type: Part-time, Permanent. Salary: £12.21 per hour. Contracted Hours: 24. Availability across 3/4 days including weekends; ability to travel to the store between 6:30am and 9pm.
Responsibilities
* Provide exceptional customer service and build strong customer relationships to enhance the shopping experience.
* Uphold high pet care standards and ensure smooth store operations.
What You Will Bring
* Outstanding Customer Service: ability to deliver personalised and attentive service.
* Strong Communication Skills: effective verbal and written communication with customers and team members.
* Problem-Solving: address customer questions and resolve issues efficiently.
* Eagerness to Learn: interest in ongoing development.
* Target Focus: awareness of sales targets in a retail setting.
* Teamworking: ability to collaborate with colleagues to achieve goals.
* Flexibility: willingness to work shifts that may include evenings, weekends, and some bank holidays.
Benefits
* Attractive rates of pay
* Paid holidays
* Additional leave for birthdays and special occasions
* 20% colleague discount in Stores
* Discretional annual bonus scheme
* Access to other discounts and benefits
* Opportunity to do charity work in your local community
* Career progression
About Us
Pets at Home is focused on understanding and caring for pets. We strive to support pets and their owners through our retail, veterinary, grooming, and charity initiatives. We are committed to diversity and inclusion and encourage applicants from all backgrounds.
Our preferred method of contact is via email. To ensure you receive our communications, please check your junk or spam folder regularly.
Note: We may close this vacancy earlier than the specified closing date if a sufficient number of applications are received.
Organisation: Pets at Home
Date Posted: 26-09-2025 | Expiry Date: 28-09-2025
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