Job Title: Betting Shop Assistant Manager Location: Harlow, Essex Company: Joe Jennings Bookmakers Job Description: We are seeking a dedicated and customer focused Assistant Manager to join our team at Joe Jennings Bookmakers, an independent, family-run business established in 1961. As an Assistant Manager, you will play a key role in ensuring the smooth operation of the shop, delivering excellent customer service, and supporting the Shop Manager in all aspects of the business. Key Responsibilities: Assist in the day-to-day running of the shop, ensuring it operates efficiently and profitably. Provide exceptional customer service, handling inquiries and resolving issues professionally. Oversee cash handling, balancing, and banking procedures accurately. Maintain a clean, safe, and welcoming environment for customers and staff. Monitor betting activity and ensure compliance with gambling regulations. Step into the Manager’s role in their absence. Skills & Experience: Previous experience in a betting shop preferred but not essential. Ability to work independently and as part of a team. Excellent customer service and communication skills. Reliable, organised, and detail-oriented. Benefits: Competitive salary: £12.25 per hour, rising to £12.50 after successful completion of a 3-month probation period. Opportunities for career progression. Being part of a family-run business with a strong reputation in the industry. Company pension Job Type: Full-time (part-time considered for the right candidate)