As Assistant Shop Manager at Scopes Buxton shop, you will work alongside the Shop Manager to keep the shop running smoothly each day. Every day is different. You will help increase sales, manage shop costs, and support and motivate the team.
Responsibilities
* Assist in the management of shop operations.
* Support, motivate, and involve a diverse team of paid employees and volunteers.
* Actively promote Scope and its services within the community.
* Support the shop manager in driving sales and managing stock, including identifying suitable items for online selling platforms.
* Help the team deliver excellent customer service.
* Deputise for the shop manager in their absence.
* Share how you support Scope’s values and contribute to a fair and equal future for disabled people.
Working in our shops: our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.
Shop hours: Scope shops are open every day. Some weekend and Bank Holiday cover is needed.
Qualifications
* Proven experience in a customer-facing role with responsibility for supervising or leading a team within retail or other service-based environments.
* Experience working in a target-driven environment, focusing on achieving sales or performance goals.
* Experience of working in a fast-paced environment.
* Team player with strong work ethic.
* Strong communication and interpersonal skills.
* IT literacy and numeracy skills.
We welcome applications from people with lived experience of disability and from all backgrounds.
Full‑time: 35 hours per week, five days out of seven.
Part‑time: Weekly hours on a seven‑day rota, Scope benefits.
Benefits
* 35 days annual leave
* Flexible working (where we can)
* Company pension
* Excellent training and career development
* Strong colleague networks across disability, LGBTQ+, race equality, carers, women, and young colleagues
* Wellbeing incentives such as discounted gym membership, cycle to work scheme, and more.
Please note that successful candidates will be subject to an enhanced DBS check.
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