Job Description
Where: EE Newcastle - BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET
Salary: 13,379.73 rising to 13,698.13 after 8 months being here, plus uncapped commission
Start Date: 8th September 2025
Part Time: 20 hours per week (can also offer 25 or 30 hours)
*Please note, our shift pattern will include working every Sunday and Monday, other working days will be discussed through the recruitment process.
Why this job matters
Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service role with EE.
Why not use your skills to make a difference and join our Home Tech Team in Newcastle. Youll be talking over the phone to customers with all sorts of Mobile Billing-related queries. You could be helping someone with a simple billing question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way.
You dont need specific experience to join us. Provided youre naturally helpful, calm, and can build relationships we can train you on the rest.
We understand that life never stands still, and like most ro...