Join Eldercare as a Business Analyst within the Portfolio Management Office. Location: Eastwood Type: Full Time Fixed Term (2 Year Contract) At Eldercare, our purpose is simple but powerful: to deliver peace of mind with our care. We are committed to delivering exceptional care and support to older South Australians. As one of the state’s leading aged care providers, we foster a compassionate and inclusive work environment where every team member is valued. By joining Eldercare, you'll become part of a team that prioritises integrity, collaboration, and continuous improvement. About the Role As a Business Analyst in Eldercare’s Portfolio Management Office, you’ll help the organisation understand how work is done today and shape how it can be done better in the future. Your focus will be on analysing processes, engaging with people across the business, and turning what you learn into clear, practical documentation and solutions. You’ll work closely with project teams, operational leaders, and IT to map current workflows, gather requirements, and identify opportunities for improvement and efficiency. This role suits someone who is comfortable being pragmatic - someone who can stay focused on what matters, avoid getting lost in unnecessary detail, and help guide stakeholders toward workable, scalable outcomes. Building rapport will be key. You’ll spend time with teams across Eldercare, listening, asking the right questions, and translating their needs into solutions that support both day‑to‑day operations and broader strategic goals. Your work will contribute directly to successful project delivery, smoother processes, and better use of technology across the organisation. What You Will Bring 3–5 years of experience in a business analysis role, ideally within a project environment A collaborative mindset and willingness to work effectively within a team environment Strong communication skills and the ability to build rapport and manage stakeholder relationships Solid analytical and problem‑solving capability, with experience analysing complex issues and developing practical solutions Experience in process modelling, process analysis, and requirements specification Proficiency with business analysis tools, techniques, and documentation practices Ability to work independently while also contributing positively to diverse teams Strong attention to detail and a commitment to producing quality work Flexibility to adapt to changing project needs and shifting priorities Why Choose Eldercare? Not-for-profit salary packaging benefits Inclusive, respectful, and diverse workplace culture Commitment to staff safety, wellbeing, and inclusion Fostering innovation to improve the lives of older Australians Opportunity to work on range of projects Hybrid working arrangements available To view the Job and Person Specification for this role please click here For more information about the role, please contact Andrew Hoyle, PMO Manager at andrew.hoyle@eldercare.net.au or on 0413 867 359 (phone Tues-Thurs only). We will be reviewing applications as they are received and will act quickly to secure the right person. To work for Eldercare, you are required to hold an acceptable National Police Clearance and comply with relevant vaccination requirements as per Eldercare policy which includes vaccination for both seasonal influenza and COVID-19. Eldercare is proud to be a Rainbow Tick accredited organisation. We are committed to supporting our lesbian, gay, bisexual, transgender and intersex (LGBTI) residents, employees and volunteers to ensure they feel included and safe. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio-economic background or personal experiences, our people are welcomed, included and respected. Eldercare encourages respectful relationships and does not accept any form of gender based violence in the workplace. Eldercare is committed to preventing violence against women and is proud to be a White Ribbon accredited workplace to support victims of abuse. All employees can expect to receive fair and equal treatment and to be free from discrimination in all aspects of their life with Eldercare.