We are excited to offer you the opportunity to join our Customer Training department as a Centre based training engineer in our Wakefield Training centre. The Training team is responsible for designing and delivering structured training courses at one of Worcester Bosch's dedicated Training Academies. The primary focus is to equip installers, sales professionals, service engineers, apprentices, and industry professionals with in-depth technical knowledge and hands‑on skills for Worcester Bosch products, in a controlled, purpose‑built training environment. The training team provide a range of product training and industry qualifications across the UK and Ireland through a network of training academies, mobile training vans and training partners. The training offer compliments our extensive HVAC portfolio including domestic and commercial gas, oil, heat pumps, air conditioning and HIUs. We are responsible for delivering this training primarily to our installers but also to our internal customers including service engineers, professional sales team and apprentices.
Additional responsibilities
* Delivering practical and engaging product training sessions.
* Supporting professional development for installers and apprentices.
* Promoting best practice in installation, maintenance, and safety.
* Enhancing customer experience and strengthening Worcester Bosch's reputation for technical expertise, industry knowledge and quality.
* Prepare and update course content and training materials to ensure the offering is in‑line with current standards and market development.
* Maintain, enhance, and ensure the operational readiness and presentation of the training centre to the highest standards.
* Participate in "train the trainer" initiatives for new products and services.
* Actively develop your own technical skills and keep your market knowledge up to date.
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