Scheme Manager - Females
£32,669 a year
Stoke on Trent
Hours per week 40.25
Contract type Permanent
You’ll manage the team at our 24/7 Female Scheme, ensuring that everyone has the right support, training, and tools to work independently and confidently. You’ll make sure that customers receive the right support to maintain their tenancy and develop positive relationships with other customers and the community. You will also be required to manage additional schemes at different times as required.
Job requirements
Oversee the day-to-day management of Concrete’s 24/7 accommodation services, including overseeing building management and security.
Lead on recruitment, selection and induction of new staff, making sure each member of staff is supported and trained.
Complete regular property inspections, including daily room checks, weekly alarm tests and fire drills.
Lead on referrals coming to the scheme, which may include working with external agencies through multi-agency panels.
Oversee regular house meetings with residents and staff, making sure that the voice of lived experience is acted on.
Make sure that case notes are recorded on the Housing Management System.
What we’re looking for
A degree level qualification, or qualified by experience to an equivalent level.
Experience in Housing Management.
CIH Member of willingness to work towards it.
Strong self-awareness, self-management skills and the ability to demonstrate professionalism at all times.
Strong business acumen and commercial awareness.
Ability to travel, with a full UK driving license and a car.
Willingness to work flexibility, including covering shifts and some evenings and weekends.
DBS check.
We also welcome people with transferable skills and lived experience—your journey can be part of someone else’s success story.
Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Apply now!
Please note, we will be interviewing as we go so the vacancy may close early if we find the right person.
#Stoke #StokeonTrent #SchemeManager #TenancySupport #Homelessness #FullTime #GreatBenefits #JobsThatGiveBack #ComplexNeeds #HousingCrisis