About the role
As an IT Support Apprentice with expertise in any industry, you will collaborate with our client's IT department. You will be responsible for offering hands-on desktop hardware setup and customer-facing experience across dynamic on-site environments.
Tell me more, tell me more
Our client is currently looking for a recruit to join their current team. Below are the job details for your reference:You can also ask our friendly recruitment team any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday.
Shifts:
Monday to Friday. 4 days working and 1 day unpaid training.
Roles and Responsibilities:
* Unbox, install, and connect desktop hardware and peripherals to user workstations.
* Perform basic power-on self-tests and initiate automated system builds.
* Connect network cables and assist with desktop moves and peripheral maintenance.
* Log technical calls and update records using ServiceNow.
* Follow scripts and procedures to ensure consistent service delivery.
* Provide clear and professional communication with end users.
Other stuff we're potentially looking for:
1. No prior IT experience required-training will be provided.
2. Ideal for freshers or individuals looking to start a career in IT
3. Strong organisational skills and ability to follow procedures accurately
4. Effective communication, ...