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Projects & service delivery support

Widnes
Seras
Service
Posted: 12 February
Offer description

Description

Join our IT team to help keep things running smoothly. You’ll handle IT purchase orders, coordinate with staff and contractors, set up equipment, schedule site visits, manage stock and assets, and produce user audit reports.

We’re looking for someone organised, friendly, and great at communicating—someone who can juggle multiple tasks and build strong working relationships.

Shift Pattern: Monday to Friday, 16 hours per week (flexible)
Please note: this role is fixed term for 3 months



Key Responsibilities

* Coordinate quoted works, planned maintenance, and contractor visits
* Manage IT purchase orders and procurement
* Schedule regular site visits for IT support
* Set up basic IT hardware (laptops, mobiles, peripherals)
* Provide 1st‑line triage and user support when needed
* Maintain IT stock levels and oversee asset management
* Produce user audit reports
* Deliver organised, proactive and professional communication
* Build strong relationships with staff and third‑party contractors
* Define project objectives and support project planning
* Participate in project meetings and coordinate follow‑up actions
* Monitor project budgets, progress, quality and risks
* Maintain clear project documentation, plans, and reports
* Negotiate with suppliers and ensure smooth procurement
* Coordinate project team workflows and remove blockers
* Provide project updates and ensure stakeholder needs are met



Skills, Knowledge and Expertise

Essential
* Knowledge of purchase order process
* High level of quality end user interaction
* Awareness of Project management methodologies and project stages
* An ability to prepare and interpret flowcharts, schedules, and step-by-step action plans
* Solid organizational skills, including multitasking and time-management
Desirable
* APM / PRINCE2 certification



Benefits

* Health cash plan & virtual GP access
* Pension scheme & life assurance
* Employee referral scheme
* High street discounts
* Driver representatives & employee forum
* Personal development opportunities
* Employee Assistance Programme
* Free eye tests

Seras is the UK’s number one supplier of biomass fuel, with long-term contracts to supply 1.7 million tonnes of fuel to biomass plants, generating renewable energy equivalent to the annual domestic electricity needs of 2% of the UK population.

Our core business is to supply biomass fuel, which we process from waste wood and by products, and deliver it to a large number of power plants.

We are proud of what we do and the way we do it. Our approach is driven by our desire to “do things differently”. We provide services to help our customers decarbonise their power generation as we transition to a zero-carbon economy.
Waste wood and by-products are a valuable resource that should be used to generate value for all of us and our communities.

We invest in our best-in-class infrastructure, cutting edge technology and most importantly, our skilled and dedicated people, to ensure that we maximise the financial and environmental benefits at every stage of the process of transforming waste into renewable energy.

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