Overview
Join to apply for the Support Assistant role at British Red Cross.
Salary: £22,932 Per Annum (Pro-Rata Salary is £13,759)
Hours: 21 per week (Days in office: Monday, Tuesday & Thursday)
Contract Type: Permanent
Location: Glasgow (RSRFL Directorate, Glasgow based team)
Role purpose
The Support Assistant sits at the heart of the Refugee Support and Restoring Family Links (RSRFL). You will work with an operational team delivering frontline services and provide a vital link in service delivery, ensuring high quality support to people in crisis.
This is a fantastic opportunity to contribute to our mission of supporting people in crisis.
Responsibilities
* Providing administrative support to the team
* Data management
* Responding to external enquiries
Qualifications and skills
* Organised with the ability to plan, manage and monitor own workload
* Fully IT literate
* Excellent time management; able to respond to and prioritise a range of competing demands
* Strong interpersonal and communication skills
* Understanding of working within a charity/voluntary sector
* Flexibility and open-mindedness
* Ability to listen, empathise and provide emotional support to highly distressed and vulnerable people in crisis
We would welcome applications from people who
* Have personal experience of migration and/or family separation due to conflict or natural disaster
Important dates
Please note the closing date for applications is 23:59hrs on Monday 29th September. Due to the high number of applications we may close this vacancy early, therefore early application is advised.
What we offer
* Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days
* Pension: Up to 6% contributory pension
* Flexible working: We do our best to accommodate your preferred work style
* Learning & Development: Wide range of career opportunities + comprehensive learning
* Discounts: Access to Blue Light Discount Card and employee benefits platform
* Wellbeing: Access to mental health and wellbeing support
* Team working: Collaborative team environment
* Cycle2Work: Bicycle lease option
* Season ticket loan: Interest-free loan for commuting expenses
Equality and inclusion
At the British Red Cross, we pride ourselves on our diverse workforce and inclusive environment. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We support this through regular data reporting and our employee networks including REEN, LGBT+ Network, DAWN, Gender Network, Carers Network and Youth Network.
Together, we are the world's emergency responders
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