Based at MPAAS Head Office, Haydock (WA11 9FW)
Full-time | Permanent
Salary: £24,570
Who are MPAAS?
At MPAAS, we're more than just an accredited Meter Operator and Meter Asset Manager. We not only own and install smart meter assets for energy suppliers, but we also play a vital role in revenue protection work—helping suppliers and customers alike.
As the face of the energy supplier, our friendly and qualified Dual Fuel Meter Installers meet customers in their homes and businesses, delivering a seamless service. That's why we take pride in ensuring every step of the journey—from booking to installation—is clear, professional, and customer-focused.
About the Role
We're looking for a Scheduler to join our Planning & Scheduling team. In this role, you'll help design, manage, and optimise engineer schedules—making sure our field teams are supported, productive, and delivering excellent service.
You'll be at the heart of operations, balancing capacity, solving allocation challenges, and keeping communication flowing smoothly between departments, our field based employees and customers.
What you'll be doing:
* Managing our field based employees diaries and daily schedule adjustments
* Solving allocation challenges while meeting regulatory standards
* Liaising with managers about staffing levels, planned work, and additional needs
* Acting as the first point of contact for resourcing issues
* Communicating across departments to resolve scheduling challenges
* Providing insight and analysis where utilisation is low—and suggesting improvements
What we're looking for:
* Previous scheduling experience (preferred but not essential)
* Background in customer service
* Confident with Microsoft Office (Outlook, Word, Excel)
* Strong communicator, well-organised, and a great team player
* Ability to work to deadlines in a fast-paced environment
What's in it for you?
* Salary: £24,570 per year
* Holidays: 23 days + 8 bank holidays (plus 1 extra day for each full year of service, up to 25)
* Holiday Buy & Sell Scheme - Buy up to 5 extra days per year (buy 4, get 1 free) or option to sell back up to 3 unused days each October
* Private Medical Care: Vitality cover available after 3 months' service (opt-in scheme)
* Life Assurance: 2x annual salary cover for your chosen beneficiary
* Pension: 5% employee contribution, 3% employer contribution
A note from us
Think you don't tick every box? Don't worry. If you bring enthusiasm, experience, and a positive attitude, we'd still love to hear from you.
At MPAAS, we're an equal opportunities employer. We're committed to creating an inclusive environment where everyone is respected and supported. If you need any adjustments during the recruitment process, just let us know.
Job Type: Full-time
Pay: £24,570.00 per year
Benefits:
* Casual dress
* Company pension
* Free parking
* Health & wellbeing programme
* Life insurance
* On-site parking
* Private dental insurance
* Private medical insurance
Application question(s):
* Your working hours are 37.5 hours per week, this will be on a 2 week rota. Week one, 8am-4pm, Week two 10am-6pm. Is this something you can commit to?
* This role will require full time, 5 days a week in our head office based in Haydock. Is this something you can commit to?
Work Location: In person