We're on the lookout for an energetic, hands-on Deputy Manager to join our fantastic team
If you thrive in a fast-paced, people-focused environment, love creating unforgettable guest experiences, and want to grow your career with an award-winning company, then this could be your next big move.
What's in it for you?
Competitive salary: Up to £34,000 per year, plus cash & card tips
Free meal on shift – fuel your day with delicious food from our kitchen
Flexible shifts & enhanced holiday – work-life balance matters here
Up to 50% off meals when dining with up to 6 guests
33% off hotel stays across our collection
Award-winning training with a clear pathway to General Manager
Wage streaming service – access your pay when you need it
Salary Extras Portal – discounts at Asda, Aldi, B&Q, H&M, Clarks, Tesco & more, plus Cycle2Work scheme
Service Awards & Birthday Gift – because you matter
£1000 refer-a-friend & chef recruitment incentives
Let us be a part of your next chapter
Deputy Manager Requirements
Solid experience in a similar role, with a proven track record of leading and delivering is essential
Restaurant/Hospitality experience is essential
a track record of leading teams to success
Strong financial skills and be able to comfortably manage all audits and due diligence
Ability and skill to manage budgets, labour controls and forecasting
A strong commercial acumen that enable you to drive sales and deliver business results
Excellent problem solving skills and the ability to think fast
Great communication skills that allow you to lead and inspire a team and delight our guests
Deputy Manager Responsibilities
Lead and inspire the performance of the FOH team.
Full responsibility for overseeing all aspects of the operation and performance. This includes People, Guest, Sales, Profit, Operations, Health and safety and property
To ensure the Upham Inns standards are maintained and the restaurant performance delivers its targets through a People first, Guest obsessed, operational Excellence Strategy
Supporting the General Manager in driving and delivering excellence throughout all aspects of the premises
To be a role model and guide training and development within the team
A job you can enjoy
As our Deputy Manager, you will help to create a special atmosphere for guests. You will still be out there on the floor, right at the heart of the action - but you'll be more than just 'one of the team'. While the General Manager drives the business, it is you that manages the day-to-day running of the business…
You'll need to take ownership of problems, and you'll live by a mantra of 'always doing the right thing' – sometimes needing to think outside the box. Supporting the General Manager is a great way to learn the business side of running a pub. It is a chance to develop your skills and gain the knowledge you need to progress your career even further.
Your role is to ensure that you deliver great standards and a pub to be proud of. Also ensuring that our guests have the best experience when with us.
Unfreeze your potential and develop a fantastic career with an ever-growing company where people are key to our success.
We are looking for great people to join us
Our company is big enough to support you but small enough to care about your individual needs. We are a friendly, hands-on team who have a passion for running great pubs. We are always on the lookout for like-minded people who have the desire to work and grow with us.
About Us
we believe our people are the heart of our success. We're passionate about great food, quality drinks, and warm hospitality – all delivered in beautiful settings.
We don't just hire great people – we invest in them. That's why we offer:
Award-winning online training academy – learn anytime, anywhere
Hands-on supplier experiences – from craft brewery tours to farm visits
Career progression & apprenticeships – we help you grow
About You
You're the kind of person who:
Brings passion for great food, drink, and service
Supports the management team in leading shifts with confidence
Handles guest expectations with charm and professionalism
Has proven management experience in a hospitality or service-led role
Stays organised and thrives on multitasking
It's an exciting time to join us
We are growing, and we want you to grow with us and be part of our success. We've been busy investing in our business and we are seeing some great results. So, we want to continue to grow our pub family and we are looking to recruit passionate people into our team