Internal Closing Date: 30th March 2026
Location: This role involves frequent travel across the Kingston upon Thames patch
Why this role matters
Our Electrical Power & Cooling Engineers are at the heart of keeping BT’s networks operating 24/7, 365 days a year. Using their expertise in low and high voltage systems, generators, emergency lighting, cooling, alarms and UPS, they ensure the BT estate continues to work in any circumstance. Working with experienced teams in exchange buildings and various environments – radio sites, rooftops, outdoors – they support the electricity and cooling systems that keep the UK’s internet working. They help meet strict SLAs, take ownership of their patches and coach those around them.
Recruiter: Luke Byrne
Career Grade: TM4
Key purpose of the role
* Identification & proactive reporting of HSE/Compliance/Design issues to Power Environmental or Power Technical Support teams.
* Ownership of designated patch and sites to contribute towards area, regional and unit objectives.
* Sharing of best practice, supporting colleagues in applying new ideas, technologies or processes.
* Responsibility & ownership of critical and urgent network repair/provision/maintenance activity.
* Execution of prioritised work items ensuring alignment with the team and unit’s priorities through coordination with patch managers and senior colleagues.
* Risk assessment for health and safety.
* Raising of issues/risks to more senior individuals to facilitate change.
* Understanding what is expected and proactively taking opportunities to increase own skills to support the team’s work.
* Raising opportunities to improve processes in the work area and beyond.
* Monitoring, actioning and meeting all required compliance (including health surveillance such as rigging medical) and maintaining a professional appearance in provided corporate clothing.
What You'll Be Doing
Must be able to fulfil the physical requirements of the role – bend, stretch, kneel, crouch, climb, work at floor and ceiling level inside buildings, tower structures and roadside infrastructure, lift heavy drums/cables and recognise coloured wiring.
A comprehensive technical training pathway will be assigned to cover the maintenance activities required in the role. This will involve a mixture of face‑to‑face, virtual, internal and external delivery methods and may require overnight stays and travel.
As part of the role you will contribute to out‑of‑hours call‑out by joining the Formal On‑Call Framework (commonly 1 in 4 attendance, subject to local/geographical nuances) to support 24x7 service as required by the business. This will be agreed towards the completion of the training journey.
A full UK manual driver’s licence is needed for this role.
Mandatory experience/qualifications
* Electrical competency – City & Guilds 2360 parts 1+2 or equivalent NVQ or industry qualification.
* BTEC Electrical Engineering Level 3, HNC, HND, MOET Level 3, ET Level 3 or equivalent.
* Full UK manual driving licence.
Preferred experience/qualifications
* 18th Edition Regulations or current electrical regulations.
* Inspection, Testing and Verification (C&G 2392-10).
* Experience with Uninterruptible Power Supplies (UPS).
* HVAC Refrigeration C&G/NVQ Level 3.
* F‑GAS category 1.
* Demonstrable experience repairing and maintaining air‑conditioning split systems.
* Experience working with DC power systems.
* Coaching/mentoring/supervisory experience.
* Due to the evolving nature of vocational qualifications, this list may change over time.
* It is expected that individuals will achieve sufficient experience in all above criteria after assuming the role.
* Experienced hires will be internally assessed on application to identify training requirements.
* Trainee/apprentice hires are required to become experienced and, if applicable, qualified in all of the above criteria within their initial training period.
Whats in it for you
At BT, we entertain, educate, and empower millions of people every day. Working here, you’ll receive an attractive salary and a range of competitive benefits, and you’ll join an ambitious organisation that values togetherness, collaboration and inclusivity.
* Opportunity for earnings uplift through 1‑4 on‑call allowance (when trained) and overtime (business need).
* Work vehicle provided (with home parking privileges) – saves personal transport costs.
* Tools, uniform, clothing, and all PPE provided.
* Product training over 18 months.
* Any additional City & Guilds qualification paid for.
* World‑class training and development opportunities.
* Career progression opportunities (e.g., advanced or technical support roles).
* BT Pension scheme: minimum 5% employee contribution, 10% BT contribution.
* 22 days annual leave (excluding bank holidays), increasing with service.
* Weekends and bank holidays excluded from core attendance – promoting work‑life balance.
* Attendance pattern flexibility (through local agreements).
* Health & Wellbeing support team – EAP, mental health, occupational health, physiotherapy.
* Huge range of flexible benefits (cycle to work, healthcare, season‑ticket loan).
* Option to join BT Shares Saving schemes.
* Discounted broadband, mobile and TV packages.
* Access to hundreds of retail discounts including EE and BT Shop.
About Us
BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to numerous recognised and cherished brands – BT, EE, Openreach and Plusnet – we have always played a critical role in shaping the future. Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full‑fibre broadband. With heavy investment in 5G, we are central to the revolution in connectivity. While we navigate the most capital‑intensive phase of our fibre investment, we remain focused on how we organise ourselves to serve customers and on radical simplification of systems, structures and processes. We are on a path to creating the UK’s best telco, reimagining the customer experience and contributing to an industry of the highest standards.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies show that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We are committed to building a diverse, inclusive, and authentic workplace where everyone can be their best. If you are excited about this role but your past experience doesn’t align perfectly with every requirement, please apply anyway – you may just be the right candidate for this or other roles in our wider team.
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