Job Description
Are you friendly, hands-on, and great with people? Join Guild Care as a Donation Centre Assistant and play a key role in helping our charity shops thrive by making sure donations are received, sorted, and processed with care and efficiency.
This is a varied and physical role where you’ll interact with the public, keep things running smoothly behind the scenes, and support our shop teams across Woods Way and Sea Place.
đź“Ť Location: Woods Way and Sea Place shops, Worthing
đź’· Salary: ÂŁ22,855 per annum
⏰ Hours: 35 hours per week (Monday–Saturday, 5 days per week)
What You’ll Be Doing
As a Donation Centre Assistant, you’ll be the welcoming face of our donation drop-off points and a vital part of our retail team. You’ll:
* Deliver Great Service: Greet donors with warmth, assist them with unloading donations, and ensure they leave feeling appreciated.
* Stay Organised: Keep the donation area clean, safe, and well-managed at all times.
* Sort with Care: Quickly and accurately assess donated items, identifying what can be sold, and separating items for recycling or disposal.
* Support the Team: Help maintain stock flow between sites and keep the retail team supplied with high-quality items.
* Take Responsibility: Act as a key-holder to support the Shop Manager with opening and securing premises as needed.
* Promote Guild Care: Be an ambassador for the charity’s values and services when engaging with the public.
* Support Volunteers: Assist in guiding and encouraging volunteers when working in the donation area.
About The Role
This role is ideal for someone who enjoys varied, active work with a strong customer service element. You'll be based across two vibrant charity shop locations and play a key role in helping us generate income to support older people, those living with dementia, and children and adults with learning disabilities.
You’ll need to be confident handling goods, physically fit enough for lifting and sorting donations, and motivated to work independently and as part of a team.
Ready to Lend a Hand for a Good Cause?
If this sounds like the role for you, we’d love to hear from you. Apply now and become a vital part of Guild Care’s mission to make life better for people in our community.
Skills Needed
About The Company
Our story
Guild Care was founded in Worthing in 1933 by visionary volunteers dedicated to supporting vulnerable individuals in the local community. Originally known as Worthing Council of Social Service, the organisation focused on alleviating poverty, isolation, and health challenges during difficult times. Over the following decades, Guild Care consistently expanded its services, proactively responding to the community's evolving needs.
In the 1950s and 1960s, Guild Care established innovative day centres and residential care homes, significantly enhancing life quality for older adults and individuals with disabilities. Adapting continually, the charity later introduced specialised dementia care facilities and tailored services for those with learning disabilities.
Today, Guild Care supports over 3,000 people annually across West Sussex through a range of community-focused services. Remaining true to its founding values, the organisation is one of Worthing's largest employers, powered by almost 700 dedicated staff members and the essential contributions of more than 300 volunteers, all united in making a meaningful difference.
Company Culture
Our vision
Our vision is for all people in need of care to live fulfilling, safe and secure lives .
Our mission
We will achieve our vision by ensuring our support and services are accessible, effective and lovingly delivered .
Our BELIEF values
Brave | Engaging | Loving | Integrity | Everyone Matters | Free to Be Me
Our equality statement
At Guild Care, we are committed to fostering a culture of inclusivity, respect, and equality. We believe that diversity enriches our organisation and enables us to better serve our community.
We are proud to be an equal opportunities employer. We welcome applications from individuals of all backgrounds, regardless of age, disability, gender, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, or socio-economic background.
Join us in our mission to make a positive difference in people's lives.
Desired Criteria
* Experience in a retail, donation-handling, or warehouse environment
* Knowledge of manual handling and health & safety procedures
* Experience supporting or working alongside volunteers
Required Criteria
* Excellent interpersonal and customer service skills
* Ability to lift, move and sort donated goods safely
* Good organisational skills and attention to detail
* Willingness to work flexibly across 2 store locations in Worthing
* Basic literacy and numeracy
Closing DateTuesday 20th May, 2025