Better places, thriving communities.
Job Overview
We are seeking a Multi-Skilled Site Engineer to support the Hard FM operations at HMRC's flagship site at Pilgrim's Quarter, Newcastle upon Tyne. Working hours to cover core business hours of 07:00am - 18:00pm split across two 8hr shift patterns.
Key Responsibilities
* Carry out planned preventative maintenance (PPM) tasks in line with contractual requirements.
* Maintain plant and equipment in accordance with O&M manuals, industry best practices, and relevant legislation.
* Supervise subcontractors and ensure compliance with Safe Systems of Work (SSOW), policies, and procedures.
* Respond to reactive maintenance requests within agreed timeframes, completing all necessary documentation.
* Work safely and professionally at all times, adhering to company policies and procedures.
* Operate effectively both independently and as part of a team.
* Maintain a clean, safe, and secure environment in plant rooms and service enclosures.
* Perform ad-hoc duties as required during your shift.
* Maintain a high level of communication with Helpdesk, Engineering Supervisor & Manager at all times.
* Maintain equipment supported by sound diagnostic and problem solving skills, raising issues as required to the Engineering Supervisor & Helpdesk on a timely basis.
Health & Safety
* Follow Group and company policies and procedures, at all times.
* Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery, or risk to health and safety, or the environment.
* Use all work equipment and personal PPE properly and in accordance with training received.
* Report any issues or training needs to your Line Supervisor or Manager.
* Take personal responsibility for Health & Safety matters.
Qualifications & Experience
* Completion of a recognised engineering apprenticeship.
* City & Guilds, BTEC, NVQ Level 3 or equivalent mechanical/electrical qualification.
* Proven experience in mechanical/electrical and/or multi-disciplinary maintenance.
* Strong understanding of Health & Safety legislation.
* Ability to work on own initiative and deliver high-quality service.
* Excellent interpersonal skills, attention to detail, and customer awareness.
* Competent IT skills, including use of a handheld device or tablet.
Desirable
* Electrical qualifications such as 18th Edition or City & Guilds 2391.
* Willingness to develop skills in other areas of building services.
* Commitment to ongoing personal and professional development.
You\'ll Also Need
* A full UK driving licence.
* Eligibility for BPSS and SC security clearance.
* Strong communication skills to work effectively with clients, contractors, and internal teams.
To Succeed In This Role, You\'ll Demonstrate
* Technical expertise in Electrical/Mechanical systems and compliance.
* Operational delivery of engineering services and documentation.
* A commitment to safety, continuous improvement, and stakeholder engagement.
This is a client-facing role, and we\'re looking for someone who can represent Mitie with professionalism, integrity, and empathy—living our values every day.
Our Values
* We are one Mitie.
* We go the extra mile.
* Our diversity makes us stronger.
* Our customers\' business is our business.
* We are built on integrity and trust.
Why you should work for us?
* Exciting opportunity to join the largest FM company in the UK.
* This role will provide you with opportunities for training, development, progression, and internal promotions.
* Mideals, an opportunity to receive discounts at various high street retailers, including Curry\'s, John Lewis, Tesco, Sainsburys, Boots and B&Q.
Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. Salary Finance offers financial wellbeing assistance, with options such as accessing earned pay before payday for a small fee. We also offer a range of benefits through our Choices platform, high street discounts via MiDeals, cycle-to-work, life cover, enhanced pension contributions, and employee share plans.
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes each month, and a top prize of £10,000 at the end of the year. We are committed to progressing your career through a variety of training and development resources. If you require adjustments during the recruitment process due to disability or long-term conditions, please email Shivam Sharma at Shivam.Sharma@mitie.com.
Since 1987, Mitie has 76,000 employees and is a leading UK facilities management and professional services company, serving a wide range of clients including government, banking, hospitals, and schools.
Join Our Team
Together our diversity makes us stronger.
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