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Business support officer - youth justice team

Folkestone
Kent County Council
Business support officer
Posted: 18 May
Offer description

Role Responsibility

An exciting opportunity has arisen to join Kent County Council as aBusiness Support Officer within our Youth Justice team, providing administrative support to assist in the smooth running of our service.

This full-time fixed-term vacancy (until 31st March 2027) is for our team in South Kent, based in Folkestone. The role is split between working from the office for a minimum of 2 days a week and working from home.

We are looking for someone who has an interest in Youth Justice (YJ) and the Criminal Justice System, with experience and skills outlined below and in the job description.

Regular duties include:

1. Daily mailbox monitoring (dealing with queries from partner agencies and the public, as well as your team).
2. Managing area diaries (inputting report due dates, court hearings, and appointments).
3. Minuting weekly Unit Meetings.
4. Organising monthly Court Duty rotas.
5. Preparing documents for Court (collating court lists and outcomes, chasing partner agencies for information prior to court, liaising with other Local Authorities for out of area young people, and more).
6. Accurately recording on case management systems.
7. Purchasing items for your team (ordering resources, booking interpreters / venues).
8. Ensuring data quality (making changes to information on the systems to fit reporting requirements and guarantee accuracy).

You will be working in a fast-paced environment, providing invaluable professional support to Youth Justice staff in the district. Qualities we are looking for in candidates include proficiency in Microsoft applications (Word, Excel, Outlook, and Teams), excellent organisational skills, ability to prioritise and proactively manage your workload whilst responding to urgent requests and deadlines. Having pride in your work, strong IT and administrative skills, and an aptitude for learning are integral to this role.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

If you are an internal candidate and interested in this position, we may be able to offer this on a secondment basis, but approval from your line manager would need to be sought first.

If you are interested in this role and are passionate about helping to improve the outcomes of children in Kent, wed love to hear from you!

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