Salary: £30,232.38 + Healthcare Scheme + Onsite Parking.
Hours: 37.5 hours per week, shift work, various 8hr shifts operating between the hours of 5am and 2am.
Location: Birkenhead, UK.
Job Overview
Homelessness isn’t just about losing a home—it’s about losing stability, security, and often, hope. They are recruiting a Complex Needs Practitioner to support individuals experiencing rough sleeping across the Wirral. You will work as part of a small and dedicated team of outreach workers seeking out and supporting those in our community experiencing homelessness. Provide outreach support, working flexibly across community locations with a central hub based at their head office in Birkenhead.
What You’ll Be Doing
* Keeping in touch with known rough sleepers in the area and acting as their key point of contact for seeking out accommodation.
* Providing emergency support and referrals for those in crisis.
* Connecting rough sleepers with essential services, professionals, and community networks.
* Supporting people through the highs and lows, offering practical help, understanding and encouragement.
* Inspiring change and making a lasting difference in people’s lives.
What They’re Looking For
* A kind heart and a strong sense of empathy.
* Great communication skills to support and encourage others.
* A calm and measured approach to handling challenging situations.
* Experience working within homelessness, substance use or mental health services is desirable but not essential as training will be provided.
They are a growing and vibrant team of professionals who work hard to improve the lives of those who need it most. If you’re ready to begin work at the coalface of their life changing services, they’d love to hear from you.
To request a recruitment pack and application form, email: accounts@ymcawirral.org.uk.
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