Sales and Retention Consultant
Location: Farnborough
Salary: £24,000 – £25,000 + Commission (£400 - £1000) per month
My client who are based in Farnborough are looking for a Sales and Retention Consultant to join their team. We are looking for candidates who are confident, hard working and motivated. You will be promoting and selling insurance plans to customers and contacting existing customers.
Daily Duties:
The primary function of a sales and retention executive is to support with increasing customers and to service these clients to the highest of standards.
To represent customers' interests, provide unbiased advice and distinctive unparalleled customer service.
Promoting and selling insurance plans to prospective customers.
Contacting and securing new business accounts/customers
Retaining existing clients
Contact prospect clients who have enquired for medical insurance through our websites
Discuss (through the phone or/and in person) with potential customers their requirements for medical insurance (budget, pre-existing conditions, level of cover, geographical area of cover, etc.)
Develop clear and effective written proposals/quotations for prospective customers
Efficient use of the Company CRM system
Expedite the resolution of customer problem and complaints
Assist prospect customers throughout the sale process and during the first year of the policy with queries, administration, and paperwork
Personal Skillset:
Self-motivation
Integrity
Organizational skills and ability to manage deadlines
Coordination ability
Proficiency in IT, excel, outlook and other software
A methodical approach and problem-solving skills
Communication and interpersonal skills
High level of mathematical ability is a plus