Escape Recruitment Services Commercial Division are currently recruiting for our client, a successful and continually growing SME organisation based in Fife; they have an excellent opportunity for an Internal Sales Account Executive to join them on a permanent basis.
Based within a small but busy team and reporting to the Sales Director, this role will be based fully on site.
Handling incoming UK and International sales via telephone call.
Responding to written sales enquires received via email, website and online platforms.
Providing and following up on quotes for bulk B2B sales.
Managing queries sent via social media accounts.
Resolving any customer issues and complaints.
Updating the CRM system.
Liaising with internal sales support and logistics teams to ensure order fulfilment.
Previous experience of working in a similar B2B internal/external sales/account management role.
Exceptional customer service experience, able to build strong relationships.
Ability to work as part of a small team, supporting with varied tasks as required depending on the needs of colleagues and business.
Confident IT skills, this should include MS Excel and CRM database systems.