Job title: Centre Support Officer
Reporting to: Centre Support Manager or Head of Centre Support
Salary: £24,290.46 p.a FTE (37hpw)
Location: Robins Wood House, Nottingham
Closing date:9am on 2nd January 2026
We are seeking a Customer Support Officer, to be based at our office in NG8, Nottingham.Full-time 37 hours per week
Skills and Education Group offer over 400 Further Education qualifications through approved colleges and training providers across the UK. The qualifications we offer cover a wide variety of vocational subjects, including hospitality, door security, transport, and childcare.
This role involves both administration and customer service on a daily basis, ensuring the efficient operation of registrations, achievements, examination, and certification processes. You will need to have experience of working in a busy office and have excellent organisational and time management skills. A keen eye for detail is essential to work accurately at a fast pace. You should have excellent IT skills and be competent in Microsoft Office.
Customer service is a significant part of the role, and we work hard to provide our customers with a courteous, professional, and efficient service at all times. You should be good at handling queries professional...