Transport Coordinator
Start date immediate
Location RG12
Key responsibilities
* Prepare daily work schedules for waste service vehicles and communicate clearly with drivers and loaders
* Manage and monitor driver performance to ensure efficiency and productivity
* Ensure all operational activities are carried out safely and in line with legal and environmental requirements
* Plan and track vehicle servicing and inspections and manage cover for absences and breakdowns
* Monitor key performance indicators and produce weekly reports on vehicles mileage and related data
* Manage driver holidays attendance and timekeeping
* Identify and resolve missed collections while maintaining strong customer communication
* Handle internal and external communications professionally resolving queries and complaints effectively and escalating where required
Candidate requirements
* Strong communication and interpersonal skills across phone and email
* At least three years experience in transport or logistics planning
* High level of accuracy and accountability with a focus on achieving results
* Ability to work both independently and as part of a team
* Strong commercial awareness and customer service experience
* Excellent organisational skills with the ability to plan prioritise and meet deadlines
* Experience in data reporting and analysis
* Good working knowledge of Microsoft software vehicle tracking systems and waste management software or similar
* Strong problem solving conflict resolution and negotiation skills
* Knowledge of the waste industry is beneficial but not essential
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