Customer Support Advisor – Swindon - £28,000 – Benefits and Quarterly Bonus Scheme of £500.
10 x Month Maternity Fixed Term Contract– Possibility of Hybrid working after Training and Successful Assessment – Birthday Day Off and possibility of 3 Extra Days off at Xmas! Hours are 8.40am to 5pm Mon to Thursday and 8.40am to 4.10pm finish on a Friday with 30 minutes Lunch Break. 37.50 Hours Working Week.
To start March 9th for full training and Handover
Our Client is looking for an experienced Customer Support Advisor to join their Swindon Office. Working in a small, friendly, hard- working Team.
Duties will include:
Supporting the Southeast & Northern Regions
Taking & Processing all Orders
1st Point of Contact for all Enquiries, Queries and Customer questions
Ability to promote New Products & Promotions to your Clients in order to Upsell
Issue Resolution to everyone’s satisfaction
1st point of Contact for all incoming Emails
Communicate with other departments to ensure Timely delivery
Administration – To fully support the Regional Manager’s
Skills & Experience Required
Strong Communication skills, both Oral and Written
Engaging, Confident and Friendly Manner
Ability to Communicate at all Levels
Experience in Processing Orders
Excellent I.T Skills
Accurate Data Entry, ensuring all Orders are correct
Not afraid to pick up the phone and Talk to Customers
Team Player with a Strong Work Ethic
To find out more or to apply please call Jackie Carson on (phone number removed) or send your CV to (url removed)