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Clerical officer/receptionist, band 2

Cheltenham
NHS
Clerical officer
€20,000 a year
Posted: 2 March
Offer description

Clerical Officer/Receptionist, Band 2

The closing date is 10 March 2026

We are looking for a part‑time Clerical Officer/Receptionist to join our busy, patient‑focused admin and reception team. The role is based at the Oncology Centre at Cheltenham General Hospital and requires 22.5 hours per week over three days (typically Wednesday to Friday), with some flexibility to cover other days as needed.


Responsibilities

* Reception duties in both Oncology and Haematology outpatient departments, including greeting patients and visitors with a warm and welcoming attitude.
* Register patients, perform data entry tasks, file notes, pull clinic notes and archive hospital notes.
* Scan and upload documents into clinical systems.
* Assist with clerical duties in the General Office and Clinic Prep teams.
* Provide administration support within secretarial teams as required, under the supervision of the Lead Receptionist/Supervisor.
* Maintain a flexible working pattern across the service line, covering various shifts between 8 am and 6 pm.


Person Specification


Qualifications

* Educated to GCSE grade C or above (or equivalent) in literacy and numeracy.
* Office or customer‑facing skills / experience.


Skills and Experience

* Ability to work flexibly.
* Ability to work under pressure and remain calm in all situations.
* Excellent attitude toward teamwork.
* Computer literate and able to use multiple systems.


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a Disclosure to be submitted to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.


Employer

Gloucestershire Hospitals NHS Foundation Trust


Contract

Fixed term


Duration

12 months


Working pattern

Part‑time


Reference number

318-26-T0134

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