Senior Patient Administrator - Theatres
Bath Clinic – 30 Hours & Permanent – Salary: Up to £29,000.00 FTE per year (depending on level of experience, training and qualification).
Overview
We have an opportunity for a Senior Patient Administrator to join our team in the Theatre department. This is a part‑time role with a flexible shift pattern covering 30 hours per week.
Duties Of This Role Include
* Provide efficient, accurate, and compassionate administrative support throughout the patient journey, including booking, admission, transfer, and discharge.
* Maintain high standards in data entry, appointment scheduling, and communication with patients and clinical staff.
* Act as a senior point of contact for patient administration staff, offering guidance and troubleshooting support for complex queries.
* Liaise with patients, consultants, nursing teams and other departments to ensure the patient journey is well‑coordinated and clearly communicated.
* Ensure accurate maintenance of patient records in line with GDPR and information governance standards.
* Assist in training and induction of new administration staff, supporting ongoing development and competency building.
Applicants Should Meet The Following Criteria
* Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
* Experience in a patient administration, bookings or healthcare support role.
* Strong organisational skills and attention to detail.
* Confidence using hospital systems and Microsoft Office applications.
* Excellent communication and interpersonal skills.
* Ability to support and mentor junior team members.
Salary & Benefits
* 25 days holiday per year + bank holidays, increasing to 30 days with service.
* Private Pension Scheme.
* Private Healthcare Scheme for treatment at our hospitals, covering pre‑existing medical conditions.
* Friends & Family Hospital Discounts.
* Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay.
* Non‑contributory life insurance.
* Staff engagement hub with access to discounts and extensive rewards and voluntary benefits.
* Access to resources, tools and services to support wellbeing.
* Employee recognition programmes.
* Industry leading training and development opportunities.
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. We are proud to be an equal opportunity employer and welcome applications from all backgrounds.
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