Company Description Raffles Udaipur, your private oasis. A destination for the curious, well-travelled connoisseur on a constant quest for peace, calm and discovery. Located On A 21 Acres Private Island Amid Lush Greenery, Perfect For A Rejuvenating Stay. Enjoy Seasonally Inspired Dining Experiences and Unmatched Hotel Services and Amenities. Job Description What you will be doing: · Coordinate with HK to pre-block rooms · Verify that guests are pre-keyed and registered, depending on status · Confirm signature services in advance of the stay · Coordinate meet and greets with senior leaders if appropriate · Prepare and share executive debriefs to all arrivals. · Connect with guests at check-in and entourage the guests to their rooms. · Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. · Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. · Knows room locations, types of rooms available, and room rates. · Uses suggestive selling techniques to sell rooms and to promote other services of the hotel · Maintains guest room key storage, and maintains and supervises access to safe deposit boxes. · Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange · Process guest check-outs · Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms. Qualifications Your experience and skills include: · Minimum 2 years of Butler experience from Luxury background · Strong communication skiils · Ability to focus attention on guest needs, remaining calm and courteous at all times · Strong interpersonal and problem solving abilities · Ability to work well under pressure in a fast paced environment · Ability to work cohesively and collaboratively as part of a team