Overview
Strong leadership at our heart, supporting our people to stay engaged with purpose, rewarded and recognised whilst delivering exacting operational excellence. We are a leading entity and enviable delivery team embracing quality and compliance in our overarching delivery. We operate 24/7 and as such you are required to work flexible hours, weekends and participate in an on-call rota. Full training, PPE and use of company equipment will be provided to ensure that all our staff have the right tools, competency and confidence to undertake the work to Lanes' high standard of operation regardless of background or previous experience. Due to continued growth and development, we are now looking for customer focused people to join us in our Utility Division, working on our Southern Water contract service to deliver real and effective solutions to waste-water network and drainage problems.
* Travelling to residential sites in a two person crew, in one of our custom-equipped fleet of high tech vans.
* Survey the network of drainage systems
* Assess pipe conditions to produce high quality reports with the help of state of the art drain surveying equipment
* Ensuring jobs attended are completed
* Troubleshoot any problems that arise on the job
* Liaise with the team of Technical Specialists in regards to access and equipment issues
* Ensuring safe site set up
* Updating the job notes on VISTEC
* Ensure photos are being taken of the setup, inspection chamber and whole site
* Delivering good customer service
* Maintaining good H&S practice while carrying out works
* Be aware of all Lanes Group policies and your responsibilities towards them
* Any other reasonable ad-hoc duties, tasks or projects as requested by management
Requirements and qualifications
* Ability to work safely to quickly diagnose and deliver practical and efficient solutions to attain the highest levels of customer satisfaction.
* The ideal candidate will be hard working and respectful and comply with health and safety standards.
* Experience in the use of OS19X equipment is useful but not essential.
* Other drainage qualifications (e.g. NRSWA and Confined Spaces) are an advantage.
About Lanes Group
At Lanes Group nothing is more important than the health, safety and well-being of our people and our customers. We are the UK's largest independent specialist infrastructure delivery partner of choice with a turnover in excess of £530 million (EBITDA £45m), with over 4,000 people and a countrywide network of locations. Our services cover the majority of the FTSE 100 & 250 respectfully. We are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We welcome applications from individuals of all backgrounds, including those from underrepresented groups.
Lanes Group is a signatory of the Charter for Employer Positive About Mental Health run by Mindful Employer.
Salary and benefits
Salary: £30,500 per annum (made up of basic pay, overtime, on call allowance and bonuses). Benefits: 21 days holiday (plus bank holidays); health cash plan; free onsite parking; auto enrolment pension scheme; friendly working environment.
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