Better places, thriving communities.
Job Title: Contract and Finance Administrator
Reporting to (position) Account Director
Our values and behaviours
Delivering the exceptional, every day
• Our purpose: our expertise, care, technology and insight create amazing work environments, helping our
customers be exceptional every day.
• Our promise to our people: a place to work where you can thrive and be your best every day.
• Our promise to our customers: a trusted partner creating exceptional environments for your customers and
people, adding value every day.
• Our culture – our core values and how we behave:
o We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if
we can help a customer or colleague in any way, we will. We are one Mitie.
o We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of
company. We treat others as we would like to be treated. We are proud to work for Mitie.
o We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for
new ways to do things better or fixing problems, going the extra mile for our colleagues and customers
and keeping our promises is in our DNA.
o Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds.
Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
o Our customers' business, is our business: we are a partner, trusted for our expertise and for putting
our customers at the heart of everything we do.
Job objectives and responsibilities
• To be responsible for all paperwork for the maintenance, reactive & small works within the scope of the
portfolio.
• To attend relevant client meetings.
• To attend relevant team meetings, toolbox talks & training as required.
• To ensure compliance with Quality, Safety, Health & Environmental standards.
Main duties
• AWR's obtaining quotes and submitting to client via Account Manager.
• Liase with BMW/supervisors to ensure AWR process is completed
• Ensure all associated paperwork is completed and maintained in an orderly and timely manner
• Assist in the distribution of communication material and presentations
• Raising of invoices, work quotations, purchase orders/stock orders, updating associated trackers, and associated
invoicing tasks as required
• Support the close out of work orders
• Reviewing and updating engineering call out log using the continuity planner
• Ensure WIP is updated daily
• Supporting the collation of sub-con paperwork where required
• Supporting Customer reviews and updating tracker when required
• Support processing for all payroll overtime claims
Management of P card usage and submission of reports.
• Manage stationery orders
• Ensure that our CAFM system Maximo is up to date at all times
• Other administrative duties as deemed reasonable
• To continually promote and support a “team spirit” within the maintenance team.
• To recognise the importance of the teamwork in achieving the departmental objectives and to contribute
effectively.
• Identify additional training needs of current staff to improve team capability and contract delivery
• Ensure the teams statutory training is always in date
• Ensure the teams specific training requirements to complete works are within date.
Person Specification
• Demonstrate a proactive approach to delivering excellent customer service to stakeholders.
• Strong team player orientation - cooperative and willing to assist others.
• Proficient IT skills including MS Word, MS Excel and MS PowerPoint, and comfortable with numerical reasoning.
• Engaging communicator demonstrating influencing skills and an ability to adapt approaches to differing
audiences.
• Well organised, with the ability to multi-task, prioritise and manage competing demands. Strong multi-tasking
capability, project and deadline oriented.
• Maintains effective work behaviour in the face of setbacks or pressure - remains calm and in control of
themselves.
• Excellent attention to detail and accuracy.
Health and Safety responsibilities
• Follow Group and company policies and procedures at all times;
• Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service
delivery or risk to health and safety or the environment;
• Use all work equipment and personal PPE properly and in accordance with training received;
• Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;
Information Security
• Ensure compliance with Mitie's information security procedures in all activities;
• Proactively identify and report security risks to your manager;
• Report actual and suspected security incidents;
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Ashish Singh at .