Sports and Commercial Services Catering Department Assistant Manager (Union House) Ref: GG688 Salary on appointment will be £24,344 per annum with an annual increment up to £25,733 per annum. Enjoy working in the hospitality industry but want a decent work/life balance? University of East Anglia’s Campus Kitchen are seeking a self-motivated Assistant Manager to support Union House catering operations, supervising teams, and providing support to all areas of the Union House catering operations where required: BOX is an afternoon into the evening pizza operation, served in the university bars with a menu consisting of hand-stretched fresh dough pizza, garlic bread, loaded nachos and dough balls. Based in The Hive at the heart of campus, Unio serves our student and staff community as part of the wider Campus Kitchen brand, providing fresh coffee, bubble tea, handmade hot flatbreads, and a selection of croissants and patisserie items throughout the day. You will be a quick-thinking problem solver with a strong knowledge of catering operations. You’ll be organised and calm in your approach to operational dilemmas, and able to provide your very best support to staff and customer service throughout the day. Is this role for me? You will communicate with and motivate front line staff; help to improve sales; offer exceptional customer service; maintain high standards; comply with all food safety requirements; and promote new initiatives. You will need experience in a catering customer facing role; be an excellent team player; possess good IT skills; and be able to communicate successfully with a variety of staff and customers. Some experience in shift management is preferred but not essential. You will be required to work any 5 days in 7, with a mix of morning, afternoon and evening shifts as the business requires; previous experience in a busy food service role and customer-facing environments is essential. What are the benefits of working for UEA? Further information on our great benefits package, including 34 days annual leave inclusive of Bank Holidays and additional University Customary days can be found on our benefits page. If you meet all the essential requirements of the person specification, including a love of working in the service industry it would be great to hear from you. For further information about the University of East Anglia’s catering services, please visit https: www.uea.ac.uk/uea-life/campus-life/eat-and-drink. This full-time role is available immediately on an indefinite basis. Closing date: 18 June 2025 The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.