Contract Opportunity: Senior Analyst III, Infrastructure Services (L12) Location: Aldermaston, near Reading, Berkshire (on-site) Contract Duration: 7 months IR35 Status: Inside IR35 Clearance: SC (Security Check) clearance is mandatory Dual Nationals: Not considered Ready to make an impact on a large-scale tech refresh project? We're looking for a Senior Analyst III, Infrastructure Services to join our team for a critical, seven-month contract. This is a chance to use your expertise to help deploy a massive upgrade of approximately This isn't just about technical skills; it's about being at the forefront of a major infrastructure project. You'll be working directly with users, ensuring a smooth transition to Windows 11, and troubleshooting issues on the fly. We need someone who can handle the fast pace of a peak workload period and deliver results What You'll Be Doing Tech Refresh: You'll be the go-to person for our hardware and software refresh initiative, handling tasks like applying Windows 11 upgrades and rebuilding devices. Active Support: Use ServiceNow to book and track user appointments, then get hands-on with devices Troubleshooting Ace: You'll perform system health checks, manage disk space, and resolve a wide range of technical issues to keep things running smoothly. Customer Facing: Your strong communication skills will be key as you work directly with users to ensure a seamless upgrade experience. Problem-Solver: You'll capture installed applications and peripherals, update user records, and handle Active Directory (AD) group management. What You'll Need to Succeed Experience with Windows 10 & 11 and strong troubleshooting skills for devices and applications. Knowledge of Active Directory (AD), including adding objects and groups. Experience with MS Surface Pro devices or similar hardware is a plus. Familiarity with SCCM Task Sequence (TS) building. An active SC Security Clearance is a hard requirement for this role. Excellent customer-facing skills and the ability to work effectively in a team. This is a fantastic opportunity to add a high-profile project to your resume and play a direct part in a significant IT transformation. If you're ready for the challenge, we want to hear from you. Randstad Technologies is acting as an Employment Business in relation to this vacancy