Company Description Host Hospitality is a creative event catering business that focuses on delivering exceptional, tailored experiences for every client. The team offers bespoke tastings and detailed planning support to bring each event vision to life. Innovation and meticulous attention to detail are central to how Host designs and executes its services. The company prides itself on customising offerings to match clients’ unique dreams, tastes, and needs. This approach creates a collaborative environment where team members play a direct role in shaping memorable events.
Role Description The Event Operations Manager is a full-time, on-site role based in Surrey, on-site at events in London and The Home Counties mainly. Responsible for overseeing the end-to-end operational delivery of catered events. This role manages event logistics, including staffing, vendor coordination, equipment, and timelines to ensure seamless execution from setup to breakdown. The Event Operations Manager will work closely with clients, Venues and the internal team to confirm requirements, manage changes, and uphold service standards on the day of the event. Daily responsibilities include creating and managing event run sheets, overseeing inventory and equipment readiness, maintaining health and safety compliance, and resolving operational issues in real time. The role also involves tracking event costs, supporting budget adherence, and contributing to continuous process improvements to enhance efficiency and client satisfaction.
Qualifications
* Strong Operations Management skills, including coordination of logistics, scheduling, and on-site execution.
* Proven Event Planning experience, with the ability to translate client requirements into detailed operational plans.
* Excellent Customer Service and Communication skills to collaborate with clients, vendors, and internal teams.
* Budgeting and basic financial management skills to monitor event costs and support profitability.
* Experience leading and motivating on-site teams during high-pressure event environments.
* Ability to prioritise, multitask, and problem-solve quickly while maintaining attention to detail.
* Familiarity with catering operations, health and safety standards, and event industry best practices is highly desirable.
* Previous experience in event operations, hospitality, or catering management.