Community Operations Volunteer Team Manager
Team: Community Operations
Location: Hybrid covering Ayrshire and Lanarkshire with regular travel across the region
Work pattern: 35 hours per week, 9am to 5pm to include occasional weekends and evenings
Salary: Up to £30,809.83 per year
Contract: Permanent
This role requires an enhanced DBS check (including the Children’s Barred List).
We are the UK’s largest cat welfare charity. Across the country, our passionate employees, volunteers and supporters use their kindness and expertise to make life better for millions of cats and the people who care for them.
Responsibilities Of Our Community Operations Volunteer Team Manager
* Lead high‑quality volunteer management across a defined geographical area, ensuring that volunteer‑led activities are delivered effectively, safely, and in line with organisational policies and best practice
* Responsibility for the full volunteer lifecycle, including recruitment, induction, training, and ongoing support of a diverse volunteer team
* Play a vital part in enabling the successful delivery of Cats Protection’s work across centres, branches, regional hubs, and specific projects
About The Community Operations Team
* Community Operations is responsible for the delivery of all of Cats Protection’s cat‑facing services
* It conducts these services through 31 Cat Centres and over 205 Branches and Community Volunteer Teams
* Community Operations helped over 191,000 cats in 2014 and helped neuter over 250,000 cats in the last 18 months
* The team consists of up to 2000 people, including around 200 employees at our Cat centres and up to 3000 volunteers
What we’re looking for in our Community Operations Volunteer Team Manager
* Experience of team leading/supervising employees and volunteers
* Good understanding of volunteer management
* Demonstrates empathy and understanding when addressing emotive issues
* Ability to multi‑task and work on own initiative, accurately and under pressure
* Valid UK driving licence and access to own vehicle
What We Can Offer You
* Range of health benefits
* 26 days’ annual leave plus bank holidays, increasing with length of service
* Salary Finance, which empowers you to take control of your financial wellbeing
* and much more, which you can learn about here
Interested? How to apply
Application closing date: 30 November 2025
Interview date: w/c 08 December 2025
Please note, we do not accept applications or speculative CVs from agencies. Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferable. You may be the right candidate.
If Successful, Your Recruitment Journey Will Include
* Anonymised application form
* Video screening
* Virtual interview
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
We operate a bias‑free application process in our commitment to equity, diversity and inclusion. To assess your application quickly, fairly and objectively, please fully complete the qualifications and work history sections of our online application form.
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